First Aid

ICTQual Level 3 Award in First Aid at Work (Refresher)

This refresher course updates qualified first aiders’ workplace emergency response skills, covering CPR, AED use, recovery position, bleeding, shock, minor injuries, and medical emergencies.

Awarding body ICTQual AB
Level Level 3
A group of people in a classroom watch an instructor demonstrate CPR on a mannequin for the ICTQual Level 3 First Aid at Work refresher.

Course Features

This ICTQual AB refresher award is designed to help existing Level 3 First Aid at Work certificate holders maintain competence, confidence, and readiness for workplace emergencies.

  • Level 3 annual refresher training for qualified workplace first aiders
  • Designed for learners holding a current valid Level 3 First Aid at Work certificate
  • Covers essential first aid updates for workplace emergency response
  • Includes Basic Life Support, AED use, bleeding, shock, injuries, and medical emergencies
  • Delivered through ICTQual AB Approved Training Centres
  • Includes mandatory assessment with a required pass standard

About This Course

The ICTQual Level 3 Award in First Aid at Work (Refresher) is a concise and comprehensive refresher programme for individuals who have already completed the full Level 3 First Aid at Work training and need to keep their knowledge and skills current. The course supports workplace safety by helping trained first aiders remain prepared to respond effectively to a range of emergencies. It reinforces essential first aid practices, confidence, and readiness in real workplace situations. Employers and employees can use this refresher training as part of a broader workplace safety strategy, supporting legal compliance, emergency preparedness, and a culture of care.

  • Keeps qualified first aiders up to date with current first aid knowledge

  • Reinforces confidence in handling workplace emergencies

  • Supports safer working environments and emergency preparedness

  • Helps employers maintain trained first aid provision

  • Refreshes practical first aid response techniques

  • Promotes a proactive workplace safety culture

What You'll Learn

Learners will refresh the key knowledge and skills required to respond to workplace first aid incidents safely, confidently, and effectively.

  • Demonstrate competence in adult, child, and infant CPR techniques

  • Understand and use automated external defibrillators correctly with CPR

  • Apply appropriate techniques for assisting choking casualties

  • Assess an unconscious breathing casualty and place them in the recovery position

  • Control severe bleeding using appropriate first aid techniques

  • Recognise and respond to shock, minor injuries, and common medical emergencies

Who Should Attend?

This course is intended for individuals who already hold a current and valid Level 3 First Aid at Work certificate and want to maintain competence through refresher training.

  • Current workplace first aiders holding a valid Level 3 First Aid at Work certificate

  • Employees nominated by employers to maintain first aid competence

  • Health and safety staff responsible for workplace emergency response

  • Supervisors, team leaders, and managers with first aid responsibilities

  • Staff working in environments where first aid provision is required

  • Individuals seeking to keep workplace first aid skills current and effective

Course Content

Explore the comprehensive ICTQual Level 3 Award in First Aid at Work (Refresher) course content designed to help you master the material through structured modules and lessons.

Basic Life Support (BLS)

1
CPR proficiency for adults, children, and infants
2
Correct CPR hand placement
3
Correct compression depth and rate
4
AED use in conjunction with CPR
5
Correct AED pad placement
6
Following AED prompts safely and effectively
7
Choking management for different age groups
8
Back blows for airway obstruction
9
Abdominal thrusts for airway obstruction

Recovery Position

Management of Severe Bleeding

Handling Shock

Minor Injuries

Medical Emergencies

Course Requirements

Learners are expected to meet the entry requirements for refresher training and be capable of participating in practical first aid activities.

  • Candidates must be at least 18 years old and hold a current valid Level 3 Award in First Aid at Work certificate

  • Candidates should be physically capable of performing first aid tasks and have sufficient English language skills to participate and complete assessment

Assessments

Assessment is mandatory and conducted through ICTQual AB Approved Training Centres to confirm learners’ understanding and ability to apply refresher course knowledge.

  • Quizzes based on the course material

  • 100 multiple-choice questions

  • Assessment of understanding and application of first aid concepts

  • Mandatory pass requirement of at least 75%

Progression

Completion of this refresher award supports continued development in first aid, emergency response, occupational safety, and workplace leadership roles.

  • Advanced first aid training, including ICTQual Level 3 Award in Paediatric First Aid

  • ICTQual Level 3 Award in Emergency First Aid at Work

  • Occupational health and safety qualifications

  • Emergency response, rescue, and industry-specific first aid training

Apply Now For This Course

Fill out the application form below to enroll in ICTQual Level 3 Award in First Aid at Work (Refresher). Our team will review your application and contact you shortly with enrollment details.

Awarding BodyICTQual AB
LevelLevel 3
Course CategoryFirst Aid
Start DateMay 4, 2026
Deadline DateApr 27, 2026
ICTQual Level 3 Award in First Aid at Work (Refresher) course poster - admissions open - enroll now - First Aid training - certification by ICTQual AB