ICTQual Level 3 Award in First Aid at Work (Refresher)

This ICTQual AB refresher award is designed to help existing Level 3 First Aid at Work certificate holders maintain competence, confidence, and readiness for workplace emergencies.

• Level 3 annual refresher training for qualified workplace first aiders

• Designed for learners holding a current valid Level 3 First Aid at Work certificate

• Covers essential first aid updates for workplace emergency response

• Includes Basic Life Support, AED use, bleeding, shock, injuries, and medical emergencies

• Delivered through ICTQual AB Approved Training Centres

• Includes mandatory assessment with a required pass standard

The ICTQual Level 3 Award in First Aid at Work (Refresher) is a concise and comprehensive refresher programme for individuals who have already completed the full Level 3 First Aid at Work training and need to keep their knowledge and skills current. The course supports workplace safety by helping trained first aiders remain prepared to respond effectively to a range of emergencies. It reinforces essential first aid practices, confidence, and readiness in real workplace situations. Employers and employees can use this refresher training as part of a broader workplace safety strategy, supporting legal compliance, emergency preparedness, and a culture of care.

• Keeps qualified first aiders up to date with current first aid knowledge

• Reinforces confidence in handling workplace emergencies

• Supports safer working environments and emergency preparedness

• Helps employers maintain trained first aid provision

• Refreshes practical first aid response techniques

• Promotes a proactive workplace safety culture

Learners will refresh the key knowledge and skills required to respond to workplace first aid incidents safely, confidently, and effectively.

• Demonstrate competence in adult, child, and infant CPR techniques

• Understand and use automated external defibrillators correctly with CPR

• Apply appropriate techniques for assisting choking casualties

• Assess an unconscious breathing casualty and place them in the recovery position

• Control severe bleeding using appropriate first aid techniques

• Recognise and respond to shock, minor injuries, and common medical emergencies

This course is intended for individuals who already hold a current and valid Level 3 First Aid at Work certificate and want to maintain competence through refresher training.

• Current workplace first aiders holding a valid Level 3 First Aid at Work certificate

• Employees nominated by employers to maintain first aid competence

• Health and safety staff responsible for workplace emergency response

• Supervisors, team leaders, and managers with first aid responsibilities

• Staff working in environments where first aid provision is required

• Individuals seeking to keep workplace first aid skills current and effective

Learners are expected to meet the entry requirements for refresher training and be capable of participating in practical first aid activities.

• Candidates must be at least 18 years old and hold a current valid Level 3 Award in First Aid at Work certificate

• Candidates should be physically capable of performing first aid tasks and have sufficient English language skills to participate and complete assessment

Assessment is mandatory and conducted through ICTQual AB Approved Training Centres to confirm learners’ understanding and ability to apply refresher course knowledge.

• Quizzes based on the course material

• 100 multiple-choice questions

• Assessment of understanding and application of first aid concepts

• Mandatory pass requirement of at least 75%

Completion of this refresher award supports continued development in first aid, emergency response, occupational safety, and workplace leadership roles.

• Advanced first aid training, including ICTQual Level 3 Award in Paediatric First Aid

• ICTQual Level 3 Award in Emergency First Aid at Work

• Occupational health and safety qualifications

• Emergency response, rescue, and industry-specific first aid training