ICTQual Level 3 Diploma in Ambulance Emergency and Urgent Care Support

This qualification provides structured training in emergency and urgent care support, focusing on patient assessment, clinical support, and ambulance service operations aligned with ICTQual AB standards.

• Nationally recognised ICTQual AB Level 3 qualification

• Focus on emergency and urgent pre-hospital care skills

• Includes clinical placement/work-based learning

• Covers patient assessment, trauma, and medical emergencies

• Develops communication and professional practice skills

• Supports progression to paramedic and healthcare roles

The ICTQual Level 3 Diploma in Ambulance Emergency and Urgent Care Support is a vocational qualification designed to prepare learners for frontline roles within ambulance and urgent care services. It focuses on developing the core competencies required to assist in emergency response situations and support clinical teams in delivering pre-hospital care.

• Develops foundational knowledge of emergency medical services systems

• Builds competence in patient assessment and emergency response support

• Focuses on trauma management and medical emergency care support

• Enhances communication and interpersonal healthcare skills

• Includes legal, ethical, and professional practice standards

• Prepares learners for supervised clinical/ambulance placements

This course develops essential competencies required to support ambulance and urgent care teams in emergency healthcare environments.

• Principles and structure of emergency medical services (EMS)

• Patient assessment, triage, and vital signs interpretation

• Support in managing medical emergencies and trauma cases

• Basic pharmacology and medication support awareness

• Safe ambulance operations and patient transport procedures

• Professional communication, ethics, and clinical documentation

This course is designed for individuals seeking to begin or develop a career in ambulance services, emergency healthcare, or urgent care support roles.

• Aspiring ambulance care assistants and support staff

• Individuals seeking entry into emergency medical services

• Healthcare support workers aiming to progress into EMS roles

• School leavers interested in clinical and emergency careers

• Care assistants transitioning into urgent care services

• Candidates preparing for paramedic or advanced healthcare study

Learners must meet basic academic, physical, and language requirements to ensure readiness for emergency healthcare training.

• Minimum age requirement of 18 years

• Basic proficiency in English language (reading, writing, and communication)

Assessment is designed to evaluate both theoretical understanding and practical competency in emergency and urgent care support environments.

• Written assignments and knowledge-based examinations

• Practical skills assessments in simulated or clinical settings

• Workplace/clinical placement competency evaluation

• Observation and portfolio-based evidence collection

Successful completion of this qualification supports progression into advanced healthcare education and employment within emergency services.

• ICTQual Level 4/5 Diplomas in Paramedic Science or Healthcare Practice

• Entry-level roles in ambulance and emergency care services

• Further specialist certifications in emergency medical care

• Progression into nursing, paramedic, or allied health degree pathways