ICTQual Level 3 Award in Basics of Counselling
The ICTQual Level 3 Award in Basics of Counselling introduces core counselling principles, ethical practice, communication skills, and helping techniques. Learners develop foundational understanding of counselling approaches, client relationships, and professional boundaries in supportive practice environments.

Course Features
This qualification provides structured foundational training in counselling theory and practice aligned with ICTQual AB Level 3 standards for entry-level counselling development.
- Introduction to core counselling principles and theories
- Development of basic helping and communication skills
- Understanding ethical and professional boundaries
- Focus on client-centred approaches and active listening
- Foundation knowledge of counselling approaches and models
- Preparation for further study in counselling and related fields
About This Course
The ICTQual Level 3 Award in Basics of Counselling is designed to provide learners with essential introductory knowledge of counselling practice. It supports the development of fundamental skills required for effective helping relationships, including communication, empathy, and ethical awareness within structured support environments.
Introduces core counselling concepts and helping skills
Develops understanding of ethical and professional standards
Builds awareness of counselling approaches and theories
Strengthens interpersonal and communication skills
Supports progression into advanced counselling qualifications
Suitable for learners entering the counselling field for the first time
What You'll Learn
This course equips learners with essential knowledge and introductory skills needed to understand counselling practice and basic helping relationships.
Understand the nature, purpose, and scope of counselling
Develop basic counselling communication and listening skills
Recognise ethical principles and professional boundaries
Explore key counselling approaches and helping models
Understand client relationships and supportive interaction techniques
Gain awareness of self-development in counselling practice
Who Should Attend?
This qualification is suitable for individuals interested in developing foundational counselling knowledge or entering helping and support professions.
Aspiring counsellors and psychology learners
Support workers in health and social care settings
Volunteers in community or wellbeing services
Individuals seeking entry into counselling training pathways
Professionals transitioning into helping roles
Learners interested in personal development and communication skills
Course Content
Explore the comprehensive ICTQual Level 3 Award in Basics of Counselling course content designed to help you master the material through structured modules and lessons.
Counselling Communication Skills
Ethical Practice in Counselling
Counselling Approaches and Theories
Understanding Helping Relationships
Self-Awareness and Professional Development
Course Requirements
This course has no strict academic prerequisites, making it accessible for beginners, although basic literacy and communication skills are recommended.
Minimum age requirement as set by training centre policy
Basic understanding of English language for study and assessment
Assessments
Learners are assessed through structured internal methods designed to evaluate understanding of counselling concepts and basic practical application.
Written assignments or coursework
Reflective learning tasks
Case study-based questions
Tutor-assessed practical exercises or activities
Progression
This qualification provides a foundation for further study and entry into counselling-related education and career pathways.
ICTQual Level 4 Counselling or related qualifications
Level 3 Certificate/Diploma in Counselling Skills
Progression into health and social care training
Entry into volunteer or support-based counselling roles
Apply Now For This Course
Fill out the application form below to enroll in ICTQual Level 3 Award in Basics of Counselling. Our team will review your application and contact you shortly with enrollment details.







