ICTQual Level 3 Award in Basics of Counselling

This qualification provides structured foundational training in counselling theory and practice aligned with ICTQual AB Level 3 standards for entry-level counselling development.

• Introduction to core counselling principles and theories

• Development of basic helping and communication skills

• Understanding ethical and professional boundaries

• Focus on client-centred approaches and active listening

• Foundation knowledge of counselling approaches and models

• Preparation for further study in counselling and related fields

The ICTQual Level 3 Award in Basics of Counselling is designed to provide learners with essential introductory knowledge of counselling practice. It supports the development of fundamental skills required for effective helping relationships, including communication, empathy, and ethical awareness within structured support environments.

• Introduces core counselling concepts and helping skills

• Develops understanding of ethical and professional standards

• Builds awareness of counselling approaches and theories

• Strengthens interpersonal and communication skills

• Supports progression into advanced counselling qualifications

• Suitable for learners entering the counselling field for the first time

This course equips learners with essential knowledge and introductory skills needed to understand counselling practice and basic helping relationships.

• Understand the nature, purpose, and scope of counselling

• Develop basic counselling communication and listening skills

• Recognise ethical principles and professional boundaries

• Explore key counselling approaches and helping models

• Understand client relationships and supportive interaction techniques

• Gain awareness of self-development in counselling practice

This qualification is suitable for individuals interested in developing foundational counselling knowledge or entering helping and support professions.

• Aspiring counsellors and psychology learners

• Support workers in health and social care settings

• Volunteers in community or wellbeing services

• Individuals seeking entry into counselling training pathways

• Professionals transitioning into helping roles

• Learners interested in personal development and communication skills

This course has no strict academic prerequisites, making it accessible for beginners, although basic literacy and communication skills are recommended.

• Minimum age requirement as set by training centre policy

• Basic understanding of English language for study and assessment

Learners are assessed through structured internal methods designed to evaluate understanding of counselling concepts and basic practical application.

• Written assignments or coursework

• Reflective learning tasks

• Case study-based questions

• Tutor-assessed practical exercises or activities

This qualification provides a foundation for further study and entry into counselling-related education and career pathways.

• ICTQual Level 4 Counselling or related qualifications

• Level 3 Certificate/Diploma in Counselling Skills

• Progression into health and social care training

• Entry into volunteer or support-based counselling roles