ISO Standards

ICTQual ISO 18788 Security Operations Management System Foundation Course

This foundation course develops essential knowledge of ISO 18788 security operations management, covering risk assessment, operational planning, legal compliance, emergency response, performance evaluation, and documentation.

Awarding body ICTQual AB
Level Advanced
A group of professionals in a meeting room discuss security operations management, highlighting the ICTQual ISO 18788 Foundation Course.

Course Features

The course provides foundational ISO 18788 security operations management knowledge through structured study units, practical learning activities, case studies, exercises, and mandatory assessment through approved training centres.

  • 5-day foundation training programme
  • Based on ISO 18788 Security Operations Management System principles
  • Covers 9 mandatory study units
  • Includes interactive sessions, case studies, and practical exercises
  • Assessment conducted through Approved Training Centres
  • Suitable for online, in-person, or blended delivery subject to ATC decision

About This Course

The ICTQual ISO 18788 Security Operations Management System Foundation Course is designed to equip learners with foundational knowledge and skills to establish, maintain, and support effective security operations aligned with international standards.

  • Develop foundational knowledge of security operations management

  • Understand the scope and purpose of ISO 18788

  • Learn how structured security management supports organisational safety

  • Build awareness of security risk assessment and mitigation practices

  • Understand operational planning, emergency response, and performance improvement

  • Prepare for further ISO 18788 learning and security management career progression

What You'll Learn

Learners will gain practical foundation-level understanding of ISO 18788 security operations management concepts, principles, processes, responsibilities, compliance requirements, emergency planning, performance evaluation, and documentation practices.

  • Understand the fundamentals and importance of security operations management

  • Learn the scope and objectives of ISO 18788 in modern security operations

  • Identify, assess, prioritise, and communicate security risks and threats

  • Design and implement effective security protocols, procedures, and operational plans

  • Understand legal, regulatory, contractual, reporting, documentation, and auditing obligations

  • Apply performance monitoring, corrective actions, communication, and continual improvement principles

Who Should Attend?

This course is suitable for learners involved in or aspiring to join security operations, corporate security, law enforcement, military, private security, compliance, operational planning, or consultancy roles.

  • Security officers

  • Security supervisors

  • Security managers

  • Compliance officers

  • Operational planners

  • Beginners seeking a foundation in ISO 18788 standards

Course Content

Explore the comprehensive ICTQual ISO 18788 Security Operations Management System Foundation Course course content designed to help you master the material through structured modules and lessons.

Introduction to Security Operations Management

1
Understand the fundamentals and importance of security operations management
2
Learn the scope and objectives of ISO 18788 in modern security operations
3
Recognise the roles and responsibilities of security personnel and management
4
Understand how structured security management enhances organisational safety
5
Explore the impact of effective security operations on operational performance
6
Gain awareness of global best practices in security operations
7
Develop a foundation for applying security management principles in real-world scenarios

Security Management Principles

Risk Assessment and Mitigation

Operational Planning and Implementation

Security Personnel Management

Legal and Regulatory Compliance

Emergency Response and Crisis Management

Performance Evaluation and Improvement

Security Communication and Documentation

Course Requirements

Learners should meet basic participation requirements and have the interest, language ability, and commitment needed to engage effectively with ISO 18788 security operations management learning and assessment.

  • Learners should typically be 18 years or older, have a high school diploma or equivalent, sufficient English proficiency, and basic computer literacy

  • Prior experience is not essential, although experience in security operations, law enforcement, military, or related fields may be advantageous

Assessments

Assessment is mandatory and conducted through Approved Training Centres to evaluate learner understanding of course material and the ability to apply ISO 18788 concepts in practical situations.

  • Mandatory assessment through Approved Training Centres

  • Quizzes consisting of 100 multiple-choice questions

  • Assessment of comprehension of course material and practical application of concepts

  • Minimum passing score of 75%

Progression

Completing this foundation course supports progression to advanced ISO 18788 certifications, security management roles, related ISO standards, professional recognition, organisational implementation responsibilities, and consultancy or training opportunities.

  • Progression to ISO 18788 Lead Implementer or Lead Auditor courses

  • Career opportunities as Security Operations Manager, Compliance Officer, Risk Analyst, Security Consultant, or Supervisor

  • Progression to related ISO standards such as ISO 9001, ISO 31000, and ISO 45001

  • Opportunities in organisational implementation, monitoring, auditing, consultancy, and training roles

Apply Now For This Course

Fill out the application form below to enroll in ICTQual ISO 18788 Security Operations Management System Foundation Course. Our team will review your application and contact you shortly with enrollment details.

Awarding BodyICTQual AB
LevelAdvanced
Course CategoryISO Standards
Start Date
Deadline Date
ICTQual ISO 18788 Security Operations Management System Foundation Course course poster - admissions open - enroll now - ISO Standards training - certif...