ICTQual ISO 18788 Security Operations Management System Foundation Course

The course provides foundational ISO 18788 security operations management knowledge through structured study units, practical learning activities, case studies, exercises, and mandatory assessment through approved training centres.

• 5-day foundation training programme

• Based on ISO 18788 Security Operations Management System principles

• Covers 9 mandatory study units

• Includes interactive sessions, case studies, and practical exercises

• Assessment conducted through Approved Training Centres

• Suitable for online, in-person, or blended delivery subject to ATC decision

The ICTQual ISO 18788 Security Operations Management System Foundation Course is designed to equip learners with foundational knowledge and skills to establish, maintain, and support effective security operations aligned with international standards.

• Develop foundational knowledge of security operations management

• Understand the scope and purpose of ISO 18788

• Learn how structured security management supports organisational safety

• Build awareness of security risk assessment and mitigation practices

• Understand operational planning, emergency response, and performance improvement

• Prepare for further ISO 18788 learning and security management career progression

Learners will gain practical foundation-level understanding of ISO 18788 security operations management concepts, principles, processes, responsibilities, compliance requirements, emergency planning, performance evaluation, and documentation practices.

• Understand the fundamentals and importance of security operations management

• Learn the scope and objectives of ISO 18788 in modern security operations

• Identify, assess, prioritise, and communicate security risks and threats

• Design and implement effective security protocols, procedures, and operational plans

• Understand legal, regulatory, contractual, reporting, documentation, and auditing obligations

• Apply performance monitoring, corrective actions, communication, and continual improvement principles

This course is suitable for learners involved in or aspiring to join security operations, corporate security, law enforcement, military, private security, compliance, operational planning, or consultancy roles.

• Security officers

• Security supervisors

• Security managers

• Compliance officers

• Operational planners

• Beginners seeking a foundation in ISO 18788 standards

Learners should meet basic participation requirements and have the interest, language ability, and commitment needed to engage effectively with ISO 18788 security operations management learning and assessment.

• Learners should typically be 18 years or older, have a high school diploma or equivalent, sufficient English proficiency, and basic computer literacy

• Prior experience is not essential, although experience in security operations, law enforcement, military, or related fields may be advantageous

Assessment is mandatory and conducted through Approved Training Centres to evaluate learner understanding of course material and the ability to apply ISO 18788 concepts in practical situations.

• Mandatory assessment through Approved Training Centres

• Quizzes consisting of 100 multiple-choice questions

• Assessment of comprehension of course material and practical application of concepts

• Minimum passing score of 75%

Completing this foundation course supports progression to advanced ISO 18788 certifications, security management roles, related ISO standards, professional recognition, organisational implementation responsibilities, and consultancy or training opportunities.

• Progression to ISO 18788 Lead Implementer or Lead Auditor courses

• Career opportunities as Security Operations Manager, Compliance Officer, Risk Analyst, Security Consultant, or Supervisor

• Progression to related ISO standards such as ISO 9001, ISO 31000, and ISO 45001

• Opportunities in organisational implementation, monitoring, auditing, consultancy, and training roles