ICTQual ISO/IEC 27035 Information Security Incident Management Foundation Course
This course develops essential knowledge of ISO/IEC 27035 incident management processes, helping learners detect, report, respond to, recover from, and improve information security incident handling.

Course Features
This ICTQual AB foundation course is designed as a structured 5-day training programme with mandatory assessment through Approved Training Centres, covering 10 mandatory study units based on ISO/IEC 27035.
- ICTQual AB awarded ISO/IEC 27035 foundation-level training
- 5-day training programme delivered through Approved Training Centres
- 10 mandatory study units covering information security incident management
- Available in online, in-person, or blended formats subject to ATC delivery arrangements
- Mandatory assessment through quizzes consisting of 100 multiple-choice questions
- Minimum 75% score required to pass the assessment
About This Course
The ICTQual ISO/IEC 27035 Information Security Incident Management Foundation Course provides learners with a comprehensive understanding of information security incident management based on the ISO/IEC 27035 standard. It introduces the purpose, scope, key concepts, and structured processes needed to manage information security incidents effectively.
Understand the purpose and scope of ISO/IEC 27035
Learn structured processes for managing information security incidents
Develop knowledge of incident detection, assessment, response, and recovery
Understand how incident management supports business continuity and resilience
Learn how documentation, reporting, and analysis reduce future incident risk
Build foundation-level competence for cybersecurity and incident management roles
What You'll Learn
Learners will gain foundation-level knowledge and practical understanding of ISO/IEC 27035 information security incident management principles, processes, tools, reporting requirements, and continual improvement practices.
Understand the importance of incident management in protecting organisational information assets
Recognise key terminology, concepts, roles, and responsibilities in information security incident management
Understand the structure, scope, objectives, principles, and processes of ISO/IEC 27035
Apply the incident management lifecycle, including detection, response, recovery, documentation, and closure
Classify, prioritise, report, communicate, handle, and analyse information security incidents effectively
Evaluate incident management performance and support continual improvement based on lessons learned
Who Should Attend?
This course is suitable for individuals seeking foundation-level knowledge of information security incident management or those responsible for supporting incident detection, reporting, response, recovery, and improvement activities.
IT professionals seeking knowledge of ISO/IEC 27035 incident management
Cybersecurity analysts and security operations staff
Incident responders and incident response team members
IT support, network administration, and system administration personnel
Information security officers, coordinators, and compliance staff
Learners interested in careers in cybersecurity, SOC operations, or incident management
Course Content
Explore the comprehensive ICTQual ISO/IEC 27035 Information Security Incident Management Foundation Course course content designed to help you master the material through structured modules and lessons.
Key Concepts and Terminology
ISO/IEC 27035 Framework
Incident Management Processes
Incident Classification and Prioritisation
Incident Handling Procedures
Incident Reporting and Communication
Incident Management Tools and Technologies
Incident Management Best Practices
Continuous Improvement
Course Requirements
Learners should meet the official entry expectations for maturity, educational background, English proficiency, technical knowledge, and interest in information security incident management.
Learners should normally be 18 years or older, hold at least a high school diploma or Level 3 equivalent, and have sufficient English proficiency for study
Learners should have basic IT, computer systems, networking, and software application knowledge, with prior IT, cybersecurity, or information security experience considered beneficial
Assessments
Assessment is mandatory and conducted through ICTQual AB Approved Training Centres to evaluate learners’ understanding of the course material and ability to apply ISO/IEC 27035 concepts in practical situations.
Mandatory assessment through an Approved Training Centre
Quizzes consisting of 100 multiple-choice questions
Assessment of understanding and practical application of course concepts
Minimum score of 75% required to pass
Progression
Successful completion provides a foundation for advanced certifications, professional development, and career opportunities in information security, cybersecurity operations, incident response, auditing, and risk management.
Progression to ISO/IEC 27035 Practitioner, ISO/IEC 27001 Lead Implementer, or ISO/IEC 27001 Lead Auditor qualifications
Career pathways including Information Security Incident Analyst, IT Security Officer, Incident Response Specialist, Cybersecurity Consultant, SOC Analyst, and Incident Manager
Further development in cybersecurity, digital forensics, IT security auditing, cloud security, ethical hacking, and compliance management
Opportunities to support organisational ISMS integration, resilience, incident response improvement, and international cybersecurity roles
Apply Now For This Course
Fill out the application form below to enroll in ICTQual ISO/IEC 27035 Information Security Incident Management Foundation Course. Our team will review your application and contact you shortly with enrollment details.








