ISO Standards

ICTQual ISO/IEC 27035 Information Security Incident Management Foundation Course

This course develops essential knowledge of ISO/IEC 27035 incident management processes, helping learners detect, report, respond to, recover from, and improve information security incident handling.

Awarding body ICTQual AB
Level Advanced
A group of people in a classroom setting discuss information security, illustrating the ICTQual ISO/IEC 27035 course focus.

Course Features

This ICTQual AB foundation course is designed as a structured 5-day training programme with mandatory assessment through Approved Training Centres, covering 10 mandatory study units based on ISO/IEC 27035.

  • ICTQual AB awarded ISO/IEC 27035 foundation-level training
  • 5-day training programme delivered through Approved Training Centres
  • 10 mandatory study units covering information security incident management
  • Available in online, in-person, or blended formats subject to ATC delivery arrangements
  • Mandatory assessment through quizzes consisting of 100 multiple-choice questions
  • Minimum 75% score required to pass the assessment

About This Course

The ICTQual ISO/IEC 27035 Information Security Incident Management Foundation Course provides learners with a comprehensive understanding of information security incident management based on the ISO/IEC 27035 standard. It introduces the purpose, scope, key concepts, and structured processes needed to manage information security incidents effectively.

  • Understand the purpose and scope of ISO/IEC 27035

  • Learn structured processes for managing information security incidents

  • Develop knowledge of incident detection, assessment, response, and recovery

  • Understand how incident management supports business continuity and resilience

  • Learn how documentation, reporting, and analysis reduce future incident risk

  • Build foundation-level competence for cybersecurity and incident management roles

What You'll Learn

Learners will gain foundation-level knowledge and practical understanding of ISO/IEC 27035 information security incident management principles, processes, tools, reporting requirements, and continual improvement practices.

  • Understand the importance of incident management in protecting organisational information assets

  • Recognise key terminology, concepts, roles, and responsibilities in information security incident management

  • Understand the structure, scope, objectives, principles, and processes of ISO/IEC 27035

  • Apply the incident management lifecycle, including detection, response, recovery, documentation, and closure

  • Classify, prioritise, report, communicate, handle, and analyse information security incidents effectively

  • Evaluate incident management performance and support continual improvement based on lessons learned

Who Should Attend?

This course is suitable for individuals seeking foundation-level knowledge of information security incident management or those responsible for supporting incident detection, reporting, response, recovery, and improvement activities.

  • IT professionals seeking knowledge of ISO/IEC 27035 incident management

  • Cybersecurity analysts and security operations staff

  • Incident responders and incident response team members

  • IT support, network administration, and system administration personnel

  • Information security officers, coordinators, and compliance staff

  • Learners interested in careers in cybersecurity, SOC operations, or incident management

Course Content

Explore the comprehensive ICTQual ISO/IEC 27035 Information Security Incident Management Foundation Course course content designed to help you master the material through structured modules and lessons.

Introduction to Information Security Incident Management

1
Understand the importance of incident management in protecting organisational information assets
2
Recognise the objectives and benefits of implementing effective incident management processes
3
Identify roles and responsibilities of personnel involved in incident response
4
Gain awareness of legal, regulatory, and ethical considerations related to incidents
5
Understand the impact of security incidents on business continuity and reputation
6
Learn how proactive incident management supports organisational resilience

Key Concepts and Terminology

ISO/IEC 27035 Framework

Incident Management Processes

Incident Classification and Prioritisation

Incident Handling Procedures

Incident Reporting and Communication

Incident Management Tools and Technologies

Incident Management Best Practices

Continuous Improvement

Course Requirements

Learners should meet the official entry expectations for maturity, educational background, English proficiency, technical knowledge, and interest in information security incident management.

  • Learners should normally be 18 years or older, hold at least a high school diploma or Level 3 equivalent, and have sufficient English proficiency for study

  • Learners should have basic IT, computer systems, networking, and software application knowledge, with prior IT, cybersecurity, or information security experience considered beneficial

Assessments

Assessment is mandatory and conducted through ICTQual AB Approved Training Centres to evaluate learners’ understanding of the course material and ability to apply ISO/IEC 27035 concepts in practical situations.

  • Mandatory assessment through an Approved Training Centre

  • Quizzes consisting of 100 multiple-choice questions

  • Assessment of understanding and practical application of course concepts

  • Minimum score of 75% required to pass

Progression

Successful completion provides a foundation for advanced certifications, professional development, and career opportunities in information security, cybersecurity operations, incident response, auditing, and risk management.

  • Progression to ISO/IEC 27035 Practitioner, ISO/IEC 27001 Lead Implementer, or ISO/IEC 27001 Lead Auditor qualifications

  • Career pathways including Information Security Incident Analyst, IT Security Officer, Incident Response Specialist, Cybersecurity Consultant, SOC Analyst, and Incident Manager

  • Further development in cybersecurity, digital forensics, IT security auditing, cloud security, ethical hacking, and compliance management

  • Opportunities to support organisational ISMS integration, resilience, incident response improvement, and international cybersecurity roles

Apply Now For This Course

Fill out the application form below to enroll in ICTQual ISO/IEC 27035 Information Security Incident Management Foundation Course. Our team will review your application and contact you shortly with enrollment details.

Awarding BodyICTQual AB
LevelAdvanced
Course CategoryISO Standards
Start Date
Deadline Date
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