ICTQual Level 3 Award in Incident / Accident Investigation

This ICTQual AB Level 3 Award is a 3-day, 9-hour training programme with mandatory assessment through approved training centres, designed to build advanced incident investigation competence.

• Awarded by ICTQual AB

• Level 3 award qualification in incident and accident investigation

• 3-day, 9-hour training programme

• Mandatory assessment conducted through approved training centres

• Assessment based on 100 multiple-choice questions

• Minimum 75% pass mark required for successful completion

The ICTQual Level 3 Award in Incident / Accident Investigation is designed for professionals seeking to strengthen their ability to investigate workplace incidents and accidents using advanced techniques, structured evidence gathering, root cause analysis, and effective reporting. This course builds on foundational health and safety knowledge and supports learners in leading more complex investigations, analysing immediate, underlying, and root causes, and recommending corrective and preventive actions that improve workplace safety performance. It is suitable for individuals involved in health and safety management, risk assessment, incident reporting, supervision, management, compliance, and workplace safety improvement.

• Develop advanced incident and accident investigation knowledge

• Strengthen root cause analysis and evidence evaluation skills

• Improve competence in investigation reporting and communication

• Support effective corrective and preventive action planning

• Promote legal, ethical, and organisational compliance

• Contribute to stronger workplace safety culture and risk management

Learners will develop the knowledge and practical understanding required to conduct effective workplace incident and accident investigations, analyse causes, report findings, and support prevention.

• Understand the importance of incident and accident investigation in maintaining safety and preventing recurrence

• Recognise legal requirements and organisational policies relevant to incident investigation

• Identify immediate, underlying, and root causes of incidents

• Apply investigation techniques including interviews, evidence collection, and incident reconstruction

• Analyse evidence and prepare clear investigation findings, recommendations, and reports

• Understand legal and ethical responsibilities when handling sensitive investigation information

This course is intended for individuals with health and safety, risk management, supervisory, management, or incident reporting responsibilities who need advanced competence in workplace incident and accident investigation.

• Health and safety officers

• Supervisors and team leaders

• Managers responsible for workplace safety

• Risk management personnel

• Compliance officers

• Professionals responsible for investigating workplace incidents and accidents

Entry requirements are generally accessible, although learners are expected to have suitable maturity, English language ability, and relevant knowledge or experience to complete Level 3 study effectively.

• Candidates should generally be at least 18 years old and have a basic level of education, often equivalent to Level 2 or GCSE-level study

• Relevant work experience in health and safety, risk management, incident reporting, or a related field is beneficial, with English proficiency required for learning and assessment

Assessment is mandatory and is conducted through approved training centres to evaluate the learner’s understanding of the course content and ability to apply incident investigation concepts.

• Mandatory assessment through an approved training centre

• 100 multiple-choice questions

• Assessment of comprehension and practical application of course concepts

• Minimum pass score of 75% required

Successful completion can support further professional development and career advancement in incident investigation, occupational health and safety, risk management, compliance, and safety leadership roles.

• Progression to advanced incident investigation qualifications at higher levels

• Specialisation in incident investigation within industries such as construction, healthcare, manufacturing, or transportation

• Career development toward roles such as Health and Safety Manager, Incident Investigation Specialist, Risk Manager, or Compliance Officer

• Continued professional development through workshops, conferences, short courses, consultancy, advisory, leadership, or academic pathways