ICTQual Level 2 Award in Incident / Accident Investigation

This ICTQual AB Level 2 Award is an intermediate incident and accident investigation qualification delivered through approved training centres, with mandatory assessment and practical workplace-focused investigation content.

• Awarded by ICTQual AB

• Intermediate Level 2 award qualification

• Builds on Level 1 incident investigation knowledge

• 2-day, 6-hour training programme

• Mandatory assessment through Approved Training Centres

• Certification pathway normally completed within 1 to 3 weeks

The ICTQual Level 2 Award in Incident / Accident Investigation is designed for learners who want to deepen their understanding of workplace incidents and accidents. It focuses on structured investigation methods, evidence gathering, root cause analysis, legal responsibilities, risk management, reporting, and corrective actions.

• Develop deeper knowledge of incident and accident investigation principles

• Apply structured techniques for collecting and preserving evidence

• Understand legal and regulatory considerations in investigation work

• Analyse root causes and contributing factors effectively

• Communicate findings clearly through investigation reports

• Support corrective actions and continuous improvement in workplace safety

Learners will gain intermediate-level knowledge and skills required to conduct effective incident and accident investigations and support practical workplace risk reduction.

• Apply advanced methods for evidence collection and preservation in incident and accident investigations

• Demonstrate specialized interviewing techniques to gather reliable information from witnesses and involved parties

• Understand and interpret legal frameworks and regulatory requirements governing incident and accident investigation

• Conduct risk assessments following investigation findings to identify hazards and risks

• Apply Root Cause Analysis and analytical tools to identify underlying causes and contributing factors

• Structure clear investigation reports and communicate findings, conclusions, and recommendations to stakeholders

This course is suitable for individuals who are responsible for conducting, supporting, or overseeing incident and accident investigations within workplace health and safety systems.

• Health and safety professionals

• Supervisors responsible for workplace safety

• Managers overseeing incident investigation processes

• Employees involved in accident reporting or investigation activities

• Individuals responsible for risk management and preventive actions

• Learners who have completed Level 1 Incident / Accident Investigation or an equivalent qualification

Entry requirements are generally accessible, but learners should have foundational incident investigation knowledge and suitable communication skills to complete the course and assessment.

• Learners should be at least 16 years old and have completed the Level 1 Award in Incident / Accident Investigation or an equivalent recognized qualification

• Learners should have basic English and numeracy skills to understand course materials, participate in learning activities, and complete assessments

Assessment is mandatory and conducted through Approved Training Centres to evaluate learners’ understanding of the course content and their ability to apply investigation concepts in practical situations.

• 100 multiple-choice questions

• Mandatory assessment through an Approved Training Centre

• Minimum passing score of 75%

• Assessment of comprehension and practical application of incident investigation concepts

Successful learners can progress to higher qualifications, specialist training, professional development, and workplace roles linked to health and safety management, risk management, and incident investigation.

• Progress to Level 3 and Level 4 qualifications in occupational health and safety

• Undertake specialist courses in incident investigation, fire safety, environmental incidents, or construction incidents

• Continue professional development through IOSH, IIRSM, workshops, seminars, and CPD activities

• Progress toward roles such as health and safety manager, risk manager, consultant, incident investigation specialist, safety auditor, or compliance manager