ICTQual Level 3 Award in Emergency and Ambulance Assistant

This qualification is designed to develop essential knowledge and practical competencies required for working in emergency and ambulance support services in line with ICTQual AB standards.

• Level 3 vocational qualification in emergency and ambulance support

• Focus on pre-hospital care and patient assessment skills

• Includes Basic Life Support (BLS) and emergency response training

• Aligned with ambulance service operational procedures

• Develops communication, teamwork, and clinical awareness skills

• Supports progression into EMT and paramedic pathways

The ICTQual Level 3 Award in Emergency and Ambulance Assistant prepares learners for entry-level roles within emergency medical services and ambulance support operations. It focuses on developing the core competencies required to assist in pre-hospital care environments, respond to emergencies, and support clinical teams effectively.

• Introduces learners to emergency medical service structures and roles

• Develops systematic patient assessment and prioritisation skills

• Covers CPR, AED use, and basic life support procedures

• Builds understanding of ambulance operations and equipment handling

• Strengthens communication and teamwork in emergency environments

• Promotes safety, ethics, and professional conduct in healthcare settings

This course develops the essential skills required to support emergency medical teams in real-world ambulance and pre-hospital environments.

• Understand the structure and function of emergency medical services

• Perform basic patient assessment and prioritisation

• Apply CPR and basic life support techniques effectively

• Support ambulance operations and equipment use

• Communicate effectively in emergency and clinical situations

• Follow ethical, legal, and professional standards in care delivery

This qualification is suitable for individuals seeking entry into emergency medical services, ambulance support roles, or healthcare assistant pathways.

• Aspiring ambulance care assistants and emergency support workers

• Entry-level healthcare and medical support staff

• Individuals seeking EMT or paramedic career progression

• Care assistants moving into emergency care roles

• First responders and community health volunteers

• Candidates interested in pre-hospital emergency care careers

Learners must meet basic entry requirements to ensure they can safely engage with emergency care training and assessment activities.

• Minimum age of 18 years at enrolment

• Basic literacy and numeracy skills for assessment completion

Learners are assessed through structured knowledge-based and practical evaluation methods aligned with ICTQual AB standards.

• Multiple-choice knowledge examinations

• Practical skill demonstrations in simulated scenarios

• Tutor or assessor observation of competency

• Portfolio-based evidence of learning and understanding

This qualification supports progression into higher-level healthcare and emergency medical training pathways within ambulance services and clinical environments.

• ICTQual Level 4 qualifications in emergency care or healthcare

• Emergency Medical Technician (EMT) training pathways

• Paramedic science degree or apprenticeship routes

• Ambulance service associate or practitioner roles