ICTQual ISO/IEC 27035 Information Security Incident Management Foundation Course
This foundation course develops understanding of ISO/IEC 27035 incident management, covering incident identification, classification, response, reporting, recovery, tools, best practices, and continual improvement.
Course Features
This ICTQual AB foundation course provides structured training in ISO/IEC 27035 information security incident management, combining core theory, practical application, mandatory units, and assessment through approved training delivery.
- Based on ISO/IEC 27035 information security incident management principles
- Covers incident identification, classification, handling, response, recovery, and closure
- Includes 10 mandatory study units aligned with the ICTQual AB course structure
- Supports online, in-person, or blended delivery through Approved Training Centres
- Includes mandatory assessment using multiple-choice questions
- Requires a minimum score of 75% to pass the assessment
About This Course
The ICTQual ISO/IEC 27035 Information Security Incident Management Foundation Course introduces learners to the ISO/IEC 27035 standard and its role in establishing structured processes for managing information security incidents. It covers the purpose, scope, terminology, and relationship of ISO/IEC 27035 with other standards in the ISO/IEC 27000 series.
Builds foundational knowledge of information security incident management
Explains ISO/IEC 27035 purpose, scope, framework, and related terminology
Covers structured incident detection, reporting, assessment, response, recovery, and closure
Supports understanding of incident documentation, analysis, and lessons learned
Develops awareness of tools, technologies, communication, and reporting requirements
Prepares learners for further development in cybersecurity, ISMS, and incident response roles
What You'll Learn
Learners will develop the essential knowledge and practical understanding required to manage information security incidents using ISO/IEC 27035 principles, structured processes, reporting methods, and continual improvement practices.
Understand the importance of incident management in protecting organisational information assets
Recognise key concepts and terminology including incidents, events, breaches, threats, vulnerabilities, risk, impact, and likelihood
Understand the ISO/IEC 27035 framework, scope, objectives, principles, and relationship with ISO/IEC 27001 and related standards
Apply incident management processes including detection, response, recovery, documentation, tracking, analysis, and closure
Classify and prioritise incidents based on type, severity, urgency, impact, and organisational priorities
Use reporting, communication, tools, best practices, lessons learned, and continuous improvement to strengthen incident management performance
Who Should Attend?
This course is suitable for individuals who want to begin or strengthen their knowledge of information security incident management, including learners working in IT, cybersecurity, incident response, security operations, and related organisational roles.
IT professionals seeking knowledge of information security incident management
Cybersecurity analysts and security operations personnel
Incident responders and incident coordination team members
IT support, network administration, and system administration staff
Information security officers, risk personnel, and compliance team members
Individuals responsible for managing, reporting, or supporting security incidents within organisations
Course Content
Explore the comprehensive ICTQual ISO/IEC 27035 Information Security Incident Management Foundation Course course content designed to help you master the material through structured modules and lessons.
Key Concepts and Terminology
ISO/IEC 27035 Framework
Incident Management Processes
Incident Classification and Prioritisation
Incident Handling Procedures
Incident Reporting and Communication
Incident Management Tools and Technologies
Incident Management Best Practices
Continuous Improvement
Course Requirements
Learners should meet the ICTQual AB entry requirements for this foundation course, including age, education, English proficiency, basic technical knowledge, and interest in information security incident management.
Learners should be 18 years or older and hold at least a high school diploma, Level 3 qualification, or equivalent
Learners should have sufficient English proficiency, basic IT and networking knowledge, computer literacy, and a genuine interest in information security incident management; prior IT, cybersecurity, network, or system administration experience is beneficial
Assessments
Assessment is designed to evaluate learners’ understanding of the course material and their ability to apply information security incident management concepts in practical situations.
Mandatory assessment conducted through Approved Training Centres
Multiple-choice quiz assessment consisting of 100 MCQs
Questions designed to assess understanding and practical application of course concepts
Minimum score of 75% required to pass the assessment
Progression
Completion of this foundation course supports progression into advanced certifications, specialist cybersecurity learning, incident response roles, and wider information security management career development.
Progression to ISO/IEC 27035 Practitioner or advanced incident management training
Progression to ISO/IEC 27001 Lead Implementer or ISO/IEC 27001 Lead Auditor qualifications
Career progression into roles such as incident manager, incident responder, security analyst, SOC analyst, IT security officer, or cybersecurity consultant
Further development in cybersecurity, digital forensics, IT security auditing, cloud security, ethical hacking, compliance management, and continuous professional development
Apply Now For This Course
Fill out the application form below to enroll in ICTQual ISO/IEC 27035 Information Security Incident Management Foundation Course. Our team will review your application and contact you shortly with enrollment details.
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