The ICTQual AB Level 3 Award in Managing Quality in Healthcare is designed to introduce learners to the core principles of healthcare quality management, focusing on patient safety, regulatory compliance, and continuous service improvement. It provides structured knowledge of how healthcare organisations maintain standards and improve care outcomes through effective systems and governance.
Understanding healthcare quality and safety principles
Applying healthcare standards and regulatory frameworks
Identifying and managing clinical and operational risks
Using quality improvement tools and methodologies
Supporting patient-centred care and engagement
Contributing to clinical governance and compliance systems