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  4. ProQual Level 5 Diploma in Advanced Healthcare and Social Care Support Skills
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ProQual Level 5 Diploma in Advanced Healthcare and Social Care Support Skills

ProQual Level 5 Diploma in Advanced Healthcare and Social Care Support Skills

This Ofqual-regulated Level 5 Diploma develops advanced knowledge and leadership skills for experienced healthcare and social care professionals managing complex care needs and service delivery.

  • Course Features
  • About This Course
  • What You'll Learn
  • Who Should Attend
  • Entry Requirements
  • Curriculum
  • Assessments
  • Progression

Course Features

This ProQual-awarded Level 5 Diploma requires a minimum of 37 credits, comprising 22 mandatory credits and at least 15 optional credits, and is internally assessed and externally quality assured.

  • Ofqual-regulated qualification awarded by ProQual Awarding Body

  • 37-credit structure with 4 mandatory and 54 optional units

  • Flexible online and blended learning delivery options

  • Internally assessed through assignments and verified by centre staff

  • Recognised nationally and internationally by employers in the care sector

  • Supports progression into senior healthcare and social care leadership roles

About This Course

The ProQual Level 5 Diploma in Advanced Healthcare and Social Care Support Skills is a specialist qualification designed for experienced professionals seeking to enhance their knowledge and leadership capabilities in healthcare and social care settings. The programme provides advanced training in managing complex care needs, implementing person-centred practices, safeguarding, ethical decision-making, and improving service quality across hospitals, residential care homes, and community health environments. The course develops both practical competencies and strategic abilities, enabling learners to coordinate care teams, mentor staff, and apply evidence-based practices to improve outcomes for service users. By combining theoretical knowledge with workplace application, the diploma prepares learners to operate effectively in dynamic care environments while maintaining professional standards and ethical conduct. To achieve the qualification, candidates must complete a minimum of 37 credits, with 22 credits from mandatory units and at least 15 credits from optional units. This flexible credit structure allows learners to tailor their studies to their career goals and professional development needs.

  • Advanced qualification focused on healthcare and social care leadership and management

  • Covers change management, operational planning, transitions, and professional leadership

  • Extensive optional units spanning dementia care, safeguarding, nutrition, physiological measurements, and more

  • Develops skills in team management, quality assurance, infection control, and research

  • Recognised by employers for career progression into senior and strategic care roles

  • Accredited onto the Regulated Qualifications Framework by Ofqual

What You'll Learn

Upon successful completion of this diploma, learners will demonstrate advanced competence across healthcare and social care leadership, management, and specialist support areas.

  • Facilitate and evaluate change management processes within health and social care settings

  • Develop, implement, and monitor operational plans for own area of responsibility

  • Lead the management of transitions and significant life events for individuals

  • Understand and apply professional management and leadership theories in care settings

  • Implement person-centred practices, safeguarding procedures, and risk management strategies

  • Conduct research, assess individual health and wellbeing, and evaluate service quality

Who Should Attend

This qualification is designed for individuals already working in healthcare and social care settings who aspire to progress into senior positions, broaden their scope of practice, or take on leadership and management responsibilities.

  • Senior support workers and healthcare assistants seeking advanced career progression

  • Care coordinators, team leaders, and social care practitioners in residential or community settings

  • Professionals aiming to transition into management or supervisory roles in care environments

  • Experienced care workers looking to specialise in areas such as dementia care, safeguarding, or learning disabilities

  • Individuals aspiring to lead quality improvement and service delivery in healthcare organisations

  • Practitioners seeking a recognised Level 5 qualification to strengthen their professional profile

Entry Requirements

Candidates must meet specific eligibility criteria to enrol in this Level 5 Diploma. Entry requirements may vary slightly depending on the approved centre delivering the qualification.

  • Applicants should hold a relevant Level 3 or equivalent qualification in healthcare, social care, or a related field, and possess substantial professional experience in a care setting

  • Candidates must be aged 18 or above and demonstrate proficient English language skills in reading, writing, speaking, and listening

Curriculum

  1. Understand the principles of change management in health and social care or children and young people's settings
  2. Facilitate a shared understanding of the need for change
  3. Develop an approved change management plan
  4. Gain support for a proposed change
  5. Implement approved change management plans
  6. Evaluate the change management process

  1. Align objectives of own area of responsibility with those of the organisation
  2. Implement operational plans in own area of responsibility
  3. Monitor and evaluate operational plans in own area of responsibility

  1. Understand the impact of change and transitions on the wellbeing of individuals
  2. Lead and manage provision that supports workers to manage transitions and significant life events

  1. Understand theories of management and leadership and their application to health and social care
  2. Understand the relationship between professional management and leadership
  3. Understand the skills of professional management and leadership in care settings
  4. Understand the impact of policy drivers on professional management and leadership

  1. Understand the importance of sustainability when using physical resources
  2. Identify resource requirements for own area of responsibility
  3. Obtain required resources for own area of responsibility
  4. Monitor and review the quality and usage of resources

  1. Understand partnership working
  2. Establish and maintain working relationships with colleagues
  3. Establish and maintain working relationships with other professionals
  4. Work in partnership with others

  1. Understand principles of professional development
  2. Prioritise goals and targets for own professional development
  3. Prepare a professional development plan
  4. Improve performance through reflective practice

  1. Understand the recruitment and selection processes in care settings
  2. Contribute to the recruitment process
  3. Participate in the selection process
  4. Evaluate the recruitment and selection processes

  1. Understand the attributes of effective team performance
  2. Know how to support team development
  3. Know how to promote shared purpose within a team
  4. Know how to promote a no-blame culture within a team

  1. Understand the purpose of induction in care settings
  2. Manage the induction process in care work settings
  3. Support the implementation of induction processes
  4. Evaluate the induction process
  5. Implement improvements to the induction process

  1. Understand financial management in own work setting
  2. Plan budget requirements for own area of responsibility
  3. Manage a budget
  4. Evaluate financial expenditure within own area of responsibility

  1. Understand the organisation of the human living cell from simplest to most complex level
  2. Understand the principles of the human body systems

  1. Understand how internal communication takes place within health and social care organisations
  2. Understand the factors that impact on the effectiveness of communications
  3. Understand features of communications between professionals and service users
  4. Present oral information effectively in a health and social care context
  5. Communicate formally in writing in a health and social care context

  1. Understand how the design and review of services promotes the rights of service users
  2. Understand how to promote the participation and independence of service users
  3. Understand the responsibility of managing and monitoring risks in care settings
  4. Understand how good practice in medication administration is essential for service users

  1. Understand the key legislative frameworks for equality and diversity
  2. Understand equality and diversity legislation in relation to health and social care
  3. Understand how equality and diversity is promoted and managed
  4. Identify and challenge discriminatory behaviour and practices

  1. Understand the process of evaluating practice
  2. Carry out evaluation of practice
  3. Identify development objectives

  1. Manage group dynamics
  2. Establish and maintain effective communication with group members
  3. Facilitate collaborative learning
  4. Enable individuals to reflect on their learning and participation

  1. Understand how health and safety legislation is implemented in the workplace
  2. Understand the ways health and safety requirements impact on customers and practitioners
  3. Understand the monitoring and review of health and safety in the workplace

  1. Understand the structural organisation of a chosen health or social care area
  2. Understand the implications of legislative frameworks in the chosen area
  3. Understand external influences on a chosen health or social care area
  4. Understand individual rights underpinning delivery of care to service users

  1. Understand the relationship between the external environment and care organisations
  2. Understand the impact of organisational structure and culture on service delivery
  3. Understand the role of leadership in health and social care organisations

  1. Assist clients to prepare an action plan
  2. Assist clients to develop the action plan
  3. Assist clients to identify how the plan might be implemented

  1. Agree the support required by other practitioners
  2. Promote the effective practice of others
  3. Deliver support sessions to practitioners

  1. Review own performance and exchange good practice
  2. Evaluate the efficiency and effectiveness of own practice
  3. Evaluate the relevance of the wider social, economic and environmental context

  1. Understand partnership working principles and application

  1. Understand the purpose of supervision
  2. Understand how supervision principles can inform performance management
  3. Understand how to support individuals through professional supervision
  4. Understand how professional supervision supports performance

  1. Identify sources and availability of information
  2. Collect data to meet research objectives
  3. Analyse and report on the data collected

  1. Put person-centred values into practice
  2. Implement person-centred thinking to deliver personalised services
  3. Use person-centred thinking tools for ongoing implementation of support plans
  4. Provide practical assistance with updating and reviewing support plans
  5. Take a person-centred approach to risk
  6. Promote well-being and community membership

  1. Understand how personal values and principles influence individual contributions
  2. Produce, monitor, revise and evaluate plans for personal progress
  3. Understand the application of principles of professional engagement with service users
  4. Demonstrate development of own skills in working with others

  1. Explore how communication skills are used in health and social care
  2. Understand how various factors influence the communication process
  3. Explore the use of information and communication technology in health and social care

  1. Know the structure and functioning of the human body
  2. Understand the relationship between body functioning and relevant anatomy and physiology
  3. Understand how routine data informs the planning of care for individuals
  4. Relate routine variations in body structure and functioning to care received

  1. Understand the contemporary nature of society
  2. Understand how social inequalities influence life chances and health status
  3. Understand sociological concepts and theory in relation to contemporary health issues

  1. Address the range of communication requirements in own role
  2. Improve communication systems and practices that support positive outcomes
  3. Improve communication systems to support partnership working
  4. Use systems for effective information management

  1. Understand diversity, equality and inclusion in own area of responsibility
  2. Champion diversity, equality and inclusion
  3. Understand how to develop systems and processes that promote diversity, equality and inclusion
  4. Manage the risks presented when balancing individual rights and professional duty of care

  1. Understand current infection prevention and control policies, procedures and practices
  2. Lead the implementation of policies and procedures for infection prevention and control
  3. Manage the exchange of information about infections
  4. Lead the practice of infection prevention and control
  5. Manage risk management in infection prevention and control
  6. Review the effectiveness of policies, procedures and practices

  1. Understand the current legislative framework and organisational health, safety and risk management policies
  2. Implement and monitor compliance with health, safety and risk management requirements
  3. Lead the implementation of policies, procedures and practices to manage risk
  4. Promote a culture where needs and risks are balanced with health and safety practice
  5. Improve health, safety and risk management policies, procedures and practices

  1. Understand the context of quality assurance in a care setting
  2. Implement quality standards in a care setting
  3. Lead the evaluation of quality processes in a care setting

  1. Justify a topic for research within services for health and social care or children and young people
  2. Understand how the components of research are used
  3. Conduct a research project within services for health and social care or children and young people
  4. Analyse research findings

  1. Understand the process for carrying out assessments of individual's health and wellbeing
  2. Demonstrate a person-centred approach to assessment
  3. Manage the assessment process
  4. Respond to the outcomes of the assessment
  5. Support and demonstrate to others how to undertake assessments within own scope of practice

  1. Evaluate the social impact on nutrition in an individual's locality compared to national statistics
  2. Understand current legislation, local policy and guidelines around nutrition and supplements
  3. Understand clinical conditions and their nutritional needs
  4. Understand the relationship between nutrition and clinical conditions within renal and digestive systems
  5. Identify when and how to adapt food and fluid preparations to meet individual needs
  6. Understand extended methods for individual's specific nutritional needs
  7. Provide support for individuals to eat and drink
  8. Support others to monitor nutrition and fluid balance
  9. Understand the availability and use of nutritional supplements
  10. Measure Body Mass Index
  11. Understand how to recognise nutritional complications

  1. Understand relevant legislation, policy and best practice for undertaking physiological measurements
  2. Understand the anatomy and physiology associated with physiological measurements
  3. Assess the impact of lifestyle, culture and family background on physiological measurements
  4. Understand the physiological state associated with blood pressure
  5. Understand the physiological state associated with pulse
  6. Understand the physiological state associated with temperature
  7. Understand the physiological state associated with respiration
  8. Understand the physiological state associated with oxygen saturation levels
  9. Recognise the deteriorating patient
  10. Support others to undertake physiological measurements

  1. Understand how leadership and management impact on effective team performance
  2. Understand the processes for team formation and development
  3. Understand the impact of leadership styles on team performance
  4. Understand the principles of monitoring and reviewing individual and team performance

  1. Understand the purpose of professional supervision in care work settings
  2. Understand how principles of professional supervision inform performance management
  3. Undertake the preparation for professional supervision with supervisees
  4. Provide professional supervision in care work settings
  5. Manage conflict situations during professional supervision
  6. Evaluate own practice when conducting professional supervision

  1. Understand the pattern of development normally expected from birth to 19 years
  2. Understand the factors that impact on children and young people's development
  3. Understand the benefits of early intervention to support development
  4. Understand the potential effects of transitions on development
  5. Understand how assessing, monitoring and recording development informs interventions

  1. Understand individual's health and wellbeing through lifespan
  2. Understand the stages and processes of human development
  3. Understand principles of care provision for individuals at different stages throughout lifespan

  1. Understand the relationship between health and wellbeing
  2. Understand the principles of the biomedical model
  3. Understand the principles of the sociological model
  4. Understand the principles of the psychological model
  5. Understand the holistic approach and impact of the biopsychosocial model

  1. Understand policies, theories and models which underpin appraisal of performance
  2. Support others to understand the purpose of appraisal
  3. Facilitate preparation for appraisals
  4. Support appraisee to participate in appraisal meetings
  5. Evaluate own practice during the appraisal process

  1. Understand assessment processes
  2. Lead and contribute to assessments
  3. Manage the outcomes of assessments
  4. Promote others' understanding of the role of assessment
  5. Review and evaluate the effectiveness of assessment

  1. Understand how principles of support are implemented in care practice
  2. Understand the impact of policy, legislation, regulation, codes of practice and standards on organisational policy
  3. Understand the theories that underpin health and social care practice
  4. Contribute to the development and implementation of organisational policy

  1. Plan to share knowledge and good practice
  2. Share knowledge and good practice
  3. Incorporate new knowledge into own practice
  4. Evaluate the sharing of knowledge and good practice

  1. Understand the common forms of dementia
  2. Understand the impact of dementia on the individual and their family
  3. Understand the support needs of the individual with dementia
  4. Understand how to provide a person-centred approach to care planning for an individual with dementia
  5. Understand the challenges of supporting an individual with dementia

  1. Understand perceptions of health, disability, illness and behaviour
  2. Understand how care services and systems support individuals with specific needs
  3. Understand approaches and intervention strategies that support individuals with specific needs
  4. Understand strategies for coping with challenging behaviours associated with specific needs

  1. Understand Deaf culture
  2. Understand the cultural context of deafness

  1. Understand language development
  2. Understand factors that affect the language and communication of an individual with sensory loss
  3. Understand the complexities of specialist communication systems
  4. Support the individual with communication
  5. Support others to make use of specialist communication
  6. Review communication work

  1. Understand the implications of multiple conditions and/or disabilities for the individual
  2. Support an individual with multiple conditions and/or disabilities
  3. Develop others to support the individual with multiple conditions and/or disabilities
  4. Review service provision in respect of individuals with multiple conditions and/or disabilities

  1. Understand how different and evolving theories about autism reflect the complexity of autistic spectrum conditions
  2. Understand the implications of the legal and policy framework underpinning support
  3. Promote good practice in the support of individuals with an autistic spectrum condition
  4. Promote positive communication strategies for individuals with an autistic spectrum condition
  5. Implement strategies to support individuals to manage their sensory world

  1. Understand issues related to access to healthcare services for individuals with learning disabilities
  2. Understand the healthcare needs that may affect individuals with learning disabilities
  3. Understand good practice in supporting people with a learning disability to access healthcare
  4. Understand how to support others to develop, implement, monitor and review healthcare plans
  5. Develop processes to support others to meet healthcare needs of individuals with a learning disability
  6. Promote good practice to others in supporting individuals with learning disabilities accessing healthcare

  1. Understand the legislation, regulations and policies that underpin the protection of vulnerable adults
  2. Lead service provision that protects vulnerable adults
  3. Manage inter-agency, joint or integrated working to protect vulnerable adults
  4. Monitor and evaluate the systems, processes and practice that safeguard vulnerable adults

  1. Understand the legislation, regulations and policies that underpin the protection of children and young people
  2. Lead service provision that protects children and young people
  3. Manage inter-agency, joint or integrated working to protect children and young people
  4. Monitor and evaluate the systems, processes and practice that safeguard children and young people

Assessments

Assessment for this qualification is conducted internally by approved centre staff and externally quality assured by ProQual Awarding Body. There are no formal examinations.

  • Written assignments covering theoretical knowledge and practical application of unit learning outcomes

  • Reflective journals and accounts demonstrating critical analysis of professional practice

  • Workplace-based assessments including professional discussions and witness testimonies

  • Portfolio of evidence compiled across mandatory and optional units to demonstrate competence

Progression

Successful completion of this Level 5 Diploma provides learners with a strong foundation for further academic study and career advancement within healthcare and social care sectors.

  • Progress to Level 6 or Level 7 qualifications in health and social care management or leadership

  • Advance into senior management, registered manager, or advanced practitioner roles

  • Pursue foundation degree or undergraduate degree programmes in health and social care disciplines

  • Enter specialised career paths in areas such as safeguarding, dementia care, learning disabilities, or quality assurance

Application Form

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An adviser will review your eligibility for ProQual Level 5 Diploma in Advanced Healthcare and Social Care Support Skills and reply within 1–2 working days.

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  • LevelLevelLevel 5
  • Awarding bodyAwarding BodyProQual
  • LessonsLessons246
  • CertificationCertificationYes
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