ProQual Level 2 Award in Healthcare and Social Care Support Skills
A foundational qualification designed to equip learners with essential practical skills and knowledge for delivering person-centered care and support in healthcare and social care settings.

Course Features
This qualification provides foundational competencies for individuals working or aspiring to work in healthcare and social care environments.
- Ofqual-regulated and accredited on the Regulated Qualifications Framework
- Flexible unit selection from diverse healthcare and social care topics
- Portfolio-based assessment with no formal written examinations
- Suitable for individuals aged 16 and above with no prior qualifications required
- Typically completed within 3 to 6 months depending on learning pace
- Internationally recognized qualification supporting global career mobility
About This Course
The ProQual Level 2 Award in Healthcare and Social Care Support Skills is a nationally recognized qualification designed for individuals who are new to the healthcare and social care sector or those seeking to formalize their existing skills. This award provides essential knowledge and practical competencies required to work effectively as a healthcare assistant, support worker, or care provider in various settings including hospitals, residential care homes, community care services, and domiciliary care environments.
Builds foundational understanding of healthcare and social care support principles
Emphasizes dignity, respect, and person-centered approaches in care delivery
Develops practical skills for assisting individuals with personal care and daily activities
Provides comprehensive knowledge of safeguarding procedures and protection measures
Establishes understanding of health and safety requirements in care environments
Prepares learners for immediate employment or progression to higher-level qualifications
What You'll Learn
This qualification equips learners with essential competencies to provide effective support in healthcare and social care settings.
Communicate effectively and empathetically with individuals, families, and multidisciplinary teams
Implement person-centered approaches that respect individual needs, preferences, and choices
Apply health and safety procedures to maintain safe environments for service users and staff
Recognize and respond appropriately to signs of abuse, neglect, or harm
Understand and implement infection prevention and control measures
Support individuals with personal care tasks while maintaining dignity and privacy
Who Should Attend?
This qualification is designed for individuals seeking to enter or progress within the healthcare and social care sector.
Healthcare assistants and support workers entering the profession for the first time
Care workers in residential, domiciliary, or community care settings requiring formal recognition
Individuals working in hospitals, clinics, nursing homes, or day care centers
Home caregivers and personal care assistants seeking professional development
Volunteers in healthcare or social care organizations wishing to formalize their skills
Career changers aspiring to transition into the caring professions
Course Content
Explore the comprehensive ProQual Level 2 Award in Healthcare and Social Care Support Skills course content designed to help you master the material through structured modules and lessons.
The Principles of Infection Prevention and Control
Principles of Safeguarding and Protection in Health and Social Care
The Role of the Health and Social Care Worker
Duty of Care in Health, Social Care or Children's and Young People's Settings
Equality, Diversity, and Inclusion in Health, Social Care or Children's and Young People's Settings
Health and Safety in Health and Social Care Settings
Person-Centered Approaches in Adult Care Settings
Support Individuals to Meet Personal Care Needs
Handle Information in Health and Social Care Settings
Course Requirements
This qualification is accessible to learners from diverse backgrounds with minimal entry barriers.
Minimum age of 16 years (18 years in some delivery centers)
No formal educational qualifications required for entry
Assessments
Assessment is designed to be flexible, practical, and workplace-relevant, removing barriers to achievement.
Portfolio of evidence demonstrating knowledge and understanding of care principles
Written assignments and reflective accounts based on real or simulated scenarios
Professional discussions and oral questioning with qualified assessors
Workplace observation of practical skills (where applicable and available)
Progression
Successful completion provides clear pathways for career advancement and further learning.
ProQual Level 2 Certificate or Diploma in Healthcare and Social Care Support Skills
ProQual Level 3 qualifications in Healthcare and Social Care Support
Specialized training in areas such as dementia care, mental health support, or end-of-life care
Employment as a healthcare assistant, support worker, or care coordinator
Apply Now For This Course
Fill out the application form below to enroll in ProQual Level 2 Award in Healthcare and Social Care Support Skills. Our team will review your application and contact you shortly with enrollment details.








