ProQual Level 2 Award in Healthcare and Social Care Support Skills

This qualification provides foundational competencies for individuals working or aspiring to work in healthcare and social care environments.

• Ofqual-regulated and accredited on the Regulated Qualifications Framework

• Flexible unit selection from diverse healthcare and social care topics

• Portfolio-based assessment with no formal written examinations

• Suitable for individuals aged 16 and above with no prior qualifications required

• Typically completed within 3 to 6 months depending on learning pace

• Internationally recognized qualification supporting global career mobility

The ProQual Level 2 Award in Healthcare and Social Care Support Skills is a nationally recognized qualification designed for individuals who are new to the healthcare and social care sector or those seeking to formalize their existing skills. This award provides essential knowledge and practical competencies required to work effectively as a healthcare assistant, support worker, or care provider in various settings including hospitals, residential care homes, community care services, and domiciliary care environments.

• Builds foundational understanding of healthcare and social care support principles

• Emphasizes dignity, respect, and person-centered approaches in care delivery

• Develops practical skills for assisting individuals with personal care and daily activities

• Provides comprehensive knowledge of safeguarding procedures and protection measures

• Establishes understanding of health and safety requirements in care environments

• Prepares learners for immediate employment or progression to higher-level qualifications

This qualification equips learners with essential competencies to provide effective support in healthcare and social care settings.

• Communicate effectively and empathetically with individuals, families, and multidisciplinary teams

• Implement person-centered approaches that respect individual needs, preferences, and choices

• Apply health and safety procedures to maintain safe environments for service users and staff

• Recognize and respond appropriately to signs of abuse, neglect, or harm

• Understand and implement infection prevention and control measures

• Support individuals with personal care tasks while maintaining dignity and privacy

This qualification is designed for individuals seeking to enter or progress within the healthcare and social care sector.

• Healthcare assistants and support workers entering the profession for the first time

• Care workers in residential, domiciliary, or community care settings requiring formal recognition

• Individuals working in hospitals, clinics, nursing homes, or day care centers

• Home caregivers and personal care assistants seeking professional development

• Volunteers in healthcare or social care organizations wishing to formalize their skills

• Career changers aspiring to transition into the caring professions

This qualification is accessible to learners from diverse backgrounds with minimal entry barriers.

• Minimum age of 16 years (18 years in some delivery centers)

• No formal educational qualifications required for entry

Assessment is designed to be flexible, practical, and workplace-relevant, removing barriers to achievement.

• Portfolio of evidence demonstrating knowledge and understanding of care principles

• Written assignments and reflective accounts based on real or simulated scenarios

• Professional discussions and oral questioning with qualified assessors

• Workplace observation of practical skills (where applicable and available)

Successful completion provides clear pathways for career advancement and further learning.

• ProQual Level 2 Certificate or Diploma in Healthcare and Social Care Support Skills

• ProQual Level 3 qualifications in Healthcare and Social Care Support

• Specialized training in areas such as dementia care, mental health support, or end-of-life care

• Employment as a healthcare assistant, support worker, or care coordinator