ICTQual Level 2 Award in Route Cause Analysis
The ICTQual Level 2 Award in Root Cause Analysis develops practical RCA skills for identifying safety problems, analysing incidents and near-misses, selecting tools, and implementing corrective actions.
Course Features
This ICTQual AB Level 2 Award provides structured training in Root Cause Analysis for learners with basic health and safety knowledge who need practical skills in incident analysis, corrective action planning, and workplace safety improvement.
- ICTQual AB Level 2 Award focused on Root Cause Analysis
- Designed for learners with foundational health and safety knowledge
- Covers incident and near-miss analysis in workplace safety contexts
- Includes six mandatory study units
- Available through Approved Training Centres
- Includes mandatory assessment with a required pass mark
About This Course
The ICTQual Level 2 Award in Route Cause Analysis is designed to equip learners with the skills required to identify and address safety issues at their core. The course introduces the principles and practices of Root Cause Analysis and supports learners in understanding how workplace incidents and near-misses can be investigated systematically.
Provides a comprehensive introduction to RCA principles and practices
Helps learners distinguish symptoms from underlying causes
Supports systematic investigation of incidents and near-misses
Develops practical skills in selecting and applying RCA tools
Builds competence in corrective action planning
Strengthens reporting and communication of RCA outcomes
What You'll Learn
Learners will develop the knowledge and skills required to identify problems, apply RCA tools, analyse safety data, recommend corrective actions, and communicate findings effectively.
Understand the fundamental concepts and principles of Root Cause Analysis
Recognise the importance and benefits of RCA in health and safety contexts
Accurately identify and define health and safety problems or incidents
Differentiate between symptoms and root causes
Apply RCA techniques including 5 Whys, Fishbone Diagram, and FMEA
Document, present, and communicate RCA findings and recommendations clearly
Who Should Attend?
This course is intended for individuals working in or supporting health and safety roles who want to improve their skills in incident investigation, prevention, and practical Root Cause Analysis.
Health and safety officers
Supervisors responsible for workplace safety
Team leaders involved in incident reporting
Employees supporting accident or near-miss investigations
Workers in high-risk industries seeking RCA skills
Individuals with basic health and safety knowledge seeking progression
Course Content
Explore the comprehensive ICTQual Level 2 Award in Route Cause Analysis course content designed to help you master the material through structured modules and lessons.
Introduction to Root Cause Analysis (RCA)
Identifying and Defining Problems
RCA Techniques and Tools
Data Collection and Analysis
Developing and Implementing Corrective Actions
Reporting and Communication
Course Requirements
Candidates should have a basic foundation in health and safety, relevant workplace exposure, and the literacy and numeracy skills needed to read, write, and interpret incident-related information.
Foundational understanding of health and safety principles, supported by prior coursework or practical experience
Basic literacy and numeracy skills, workplace safety awareness, and a genuine interest in improving workplace safety
Assessments
Assessment is mandatory and conducted through Approved Training Centres, using quizzes and applied questions to evaluate understanding of the course content and practical use of RCA concepts.
Mandatory assessment through Approved Training Centres
Quizzes consisting of 100 multiple-choice questions
Assessment of understanding and practical application of course concepts
Minimum required pass score of 75%
Progression
After completing this award, learners may progress to higher-level health and safety qualifications, specialist certifications, risk management studies, or professional development routes that build on RCA skills.
ICTQual Level 3 Certificate in Health and Safety
ISO 45001 Lead Auditor certification
ICTQual CPD Course in Risk Management Principles
Further professional development in safety management, incident investigation, and workplace risk control
Apply Now For This Course
Fill out the application form below to enroll in ICTQual Level 2 Award in Route Cause Analysis. Our team will review your application and contact you shortly with enrollment details.
