ICTQual Level 1 Award in Route Cause Analysis
ICTQual Level 1 Award in Route Cause Analysis introduces RCA principles, incident investigation, analytical tools, corrective actions, monitoring, and reporting for safer workplace performance.

Course Features
This entry-level ICTQual AB award provides a structured introduction to root cause analysis, combining foundational theory with practical workplace applications, mandatory assessment, and flexible delivery through Approved Training Centres.
- Introductory Level 1 award for beginners in root cause analysis
- 1 day 3 hours training programme
- Covers workplace incident investigation and RCA fundamentals
- Includes RCA tools such as 5 Whys and Fishbone Diagram
- Mandatory assessment through Approved Training Centres
- Assessment requires a minimum passing score of 75%
About This Course
The ICTQual Level 1 Award in Route Cause Analysis is a foundational course designed to help learners understand and address the root causes of health and safety incidents. It introduces the principles and techniques needed to identify underlying causes rather than only treating surface-level symptoms.
Provides a clear introduction to RCA principles and terminology
Builds understanding of workplace incident causes and prevention
Supports practical use of analytical tools and structured investigation methods
Helps learners develop corrective and preventive action plans
Strengthens reporting and communication of RCA findings
Supports future progression into higher-level RCA and safety qualifications
What You'll Learn
Learners will develop introductory knowledge and practical understanding of root cause analysis, incident investigation techniques, RCA tools, corrective actions, implementation, monitoring, and communication of findings.
Understand the significance of root cause analysis in health and safety management
Identify the steps involved in a comprehensive incident investigation
Utilize tools such as the 5 Whys method and Fishbone Diagrams to dissect incidents
Distinguish between immediate causes and root causes of incidents
Create effective action plans to address root causes and prevent recurrence
Write clear and concise reports on root cause analysis findings
Who Should Attend?
This course is intended for learners involved in workplace safety, supervision, team leadership, or incident prevention who want an introductory understanding of root cause analysis and safer workplace practices.
Safety managers seeking foundational RCA knowledge
Supervisors involved in workplace incident prevention
Team leaders responsible for supporting safe work practices
Employees involved in health and safety management activities
Workers interested in improving workplace safety standards
Beginners with no prior knowledge of root cause analysis
Course Content
Explore the comprehensive ICTQual Level 1 Award in Route Cause Analysis course content designed to help you master the material through structured modules and lessons.
Incident Investigation Techniques
Analytical Tools and Techniques
Identifying Root Causes
Developing Corrective and Preventive Actions
Implementing and Monitoring Actions
Reporting and Communicating Findings
Course Requirements
The ICTQual Level 1 Award in Route Cause Analysis has accessible entry requirements and is suitable for beginners, although workplace experience and basic skills are beneficial.
No prior knowledge or experience in root cause analysis is necessary
Candidates should have basic literacy and numeracy skills, some workplace awareness, and a genuine interest in improving workplace safety
Assessments
The course includes mandatory assessment conducted through Approved Training Centres, using multiple-choice questions to evaluate learners’ understanding of course content and practical application of RCA concepts.
Mandatory assessment through an Approved Training Centre
Quiz-based assessment consisting of 100 multiple-choice questions
Assessment of comprehension of course material and practical application of concepts
Minimum passing score of 75% required
Progression
After completing this Level 1 award, learners may progress to higher-level ICTQual RCA, health and safety, CPD, professional certification, or academic pathways depending on their goals and experience.
ICTQual Level 2 Award in Root Cause Analysis
ICTQual CPD courses in specialised areas such as risk management and effective training techniques
ICTQual Level 3 Certificate in Health and Safety Management
Professional certifications, higher education degrees, and continuing professional development in occupational health and safety
Apply Now For This Course
Fill out the application form below to enroll in ICTQual Level 1 Award in Route Cause Analysis. Our team will review your application and contact you shortly with enrollment details.








