ICTQual Level 1 Award in Route Cause Analysis

This entry-level ICTQual AB award provides a structured introduction to root cause analysis, combining foundational theory with practical workplace applications, mandatory assessment, and flexible delivery through Approved Training Centres.

• Introductory Level 1 award for beginners in root cause analysis

• 1 day 3 hours training programme

• Covers workplace incident investigation and RCA fundamentals

• Includes RCA tools such as 5 Whys and Fishbone Diagram

• Mandatory assessment through Approved Training Centres

• Assessment requires a minimum passing score of 75%

The ICTQual Level 1 Award in Route Cause Analysis is a foundational course designed to help learners understand and address the root causes of health and safety incidents. It introduces the principles and techniques needed to identify underlying causes rather than only treating surface-level symptoms.

• Provides a clear introduction to RCA principles and terminology

• Builds understanding of workplace incident causes and prevention

• Supports practical use of analytical tools and structured investigation methods

• Helps learners develop corrective and preventive action plans

• Strengthens reporting and communication of RCA findings

• Supports future progression into higher-level RCA and safety qualifications

Learners will develop introductory knowledge and practical understanding of root cause analysis, incident investigation techniques, RCA tools, corrective actions, implementation, monitoring, and communication of findings.

• Understand the significance of root cause analysis in health and safety management

• Identify the steps involved in a comprehensive incident investigation

• Utilize tools such as the 5 Whys method and Fishbone Diagrams to dissect incidents

• Distinguish between immediate causes and root causes of incidents

• Create effective action plans to address root causes and prevent recurrence

• Write clear and concise reports on root cause analysis findings

This course is intended for learners involved in workplace safety, supervision, team leadership, or incident prevention who want an introductory understanding of root cause analysis and safer workplace practices.

• Safety managers seeking foundational RCA knowledge

• Supervisors involved in workplace incident prevention

• Team leaders responsible for supporting safe work practices

• Employees involved in health and safety management activities

• Workers interested in improving workplace safety standards

• Beginners with no prior knowledge of root cause analysis

The ICTQual Level 1 Award in Route Cause Analysis has accessible entry requirements and is suitable for beginners, although workplace experience and basic skills are beneficial.

• No prior knowledge or experience in root cause analysis is necessary

• Candidates should have basic literacy and numeracy skills, some workplace awareness, and a genuine interest in improving workplace safety

The course includes mandatory assessment conducted through Approved Training Centres, using multiple-choice questions to evaluate learners’ understanding of course content and practical application of RCA concepts.

• Mandatory assessment through an Approved Training Centre

• Quiz-based assessment consisting of 100 multiple-choice questions

• Assessment of comprehension of course material and practical application of concepts

• Minimum passing score of 75% required

After completing this Level 1 award, learners may progress to higher-level ICTQual RCA, health and safety, CPD, professional certification, or academic pathways depending on their goals and experience.

• ICTQual Level 2 Award in Root Cause Analysis

• ICTQual CPD courses in specialised areas such as risk management and effective training techniques

• ICTQual Level 3 Certificate in Health and Safety Management

• Professional certifications, higher education degrees, and continuing professional development in occupational health and safety