ICTQual Level 3 Award in Emergency Services Usage

This qualification is a practical, competency-based emergency response award aligned with ICTQual AB Level 3 standards and designed for real-world emergency preparedness.

• Internationally recognised Level 3 qualification

• Focus on CPR, AED usage, and emergency response

• Blended theoretical and practical training structure

• Suitable for workplace and community responders

• No prior medical experience required

• Assessed through MCQ and practical evaluation

The ICTQual Level 3 Award in Emergency Services Usage is designed to develop essential emergency response skills for individuals who may be required to act in life-threatening situations. The course focuses on rapid assessment, life-saving interventions, and effective use of emergency equipment such as AEDs.

• Develops CPR and AED competency for cardiac emergencies

• Builds rapid emergency assessment and response skills

• Strengthens understanding of patient safety and duty of care

• Improves communication in emergency service coordination

• Supports workplace health and safety compliance

• Provides foundation for advanced emergency care training

This course provides learners with the essential skills and knowledge required to manage emergency situations safely and effectively.

• Understand principles of emergency services and response systems

• Perform CPR for adult emergency situations

• Use an Automated External Defibrillator (AED) safely and effectively

• Recognise and respond to cardiac arrest and critical incidents

• Apply basic patient assessment techniques in emergencies

• Understand legal and ethical responsibilities in emergency care

This course is suitable for individuals who may need to respond to emergencies in professional or public environments and want to gain life-saving competencies.

• Workplace safety officers and supervisors

• Healthcare and support staff

• Teachers, coaches, and childcare workers

• Security personnel and first responders

• Community volunteers and responders

• Individuals seeking basic life-saving skills

This qualification has no strict academic entry barriers, making it accessible to beginners, though learners must meet basic physical and communication requirements.

• Minimum age of 16–18 years depending on training centre requirements

• Basic English literacy and comprehension skills required

Learners are assessed through both theoretical knowledge checks and practical competency evaluation to ensure safe application of emergency skills.

• Multiple-choice question (MCQ) examination

• Practical CPR and AED demonstration assessment

• Scenario-based emergency response evaluation

• Trainer observation of practical competency skills

This qualification provides a pathway to advanced first aid, emergency care, and healthcare-related vocational training opportunities.

• ICTQual Level 3 Award in First Aid or Emergency First Aid at Work

• ICTQual Level 4 qualifications in advanced emergency response

• Ambulance care assistant or emergency technician training pathways

• Workplace health and safety supervisory roles