ICTQual Level 3 Award in Emergency Services Usage
The ICTQual Level 3 Award in Emergency Services Usage equips learners with essential knowledge and practical skills to respond effectively in emergencies, including CPR, AED operation, and coordinated response within emergency service frameworks.

Course Features
This qualification is a practical, competency-based emergency response award aligned with ICTQual AB Level 3 standards and designed for real-world emergency preparedness.
- Internationally recognised Level 3 qualification
- Focus on CPR, AED usage, and emergency response
- Blended theoretical and practical training structure
- Suitable for workplace and community responders
- No prior medical experience required
- Assessed through MCQ and practical evaluation
About This Course
The ICTQual Level 3 Award in Emergency Services Usage is designed to develop essential emergency response skills for individuals who may be required to act in life-threatening situations. The course focuses on rapid assessment, life-saving interventions, and effective use of emergency equipment such as AEDs.
Develops CPR and AED competency for cardiac emergencies
Builds rapid emergency assessment and response skills
Strengthens understanding of patient safety and duty of care
Improves communication in emergency service coordination
Supports workplace health and safety compliance
Provides foundation for advanced emergency care training
What You'll Learn
This course provides learners with the essential skills and knowledge required to manage emergency situations safely and effectively.
Understand principles of emergency services and response systems
Perform CPR for adult emergency situations
Use an Automated External Defibrillator (AED) safely and effectively
Recognise and respond to cardiac arrest and critical incidents
Apply basic patient assessment techniques in emergencies
Understand legal and ethical responsibilities in emergency care
Who Should Attend?
This course is suitable for individuals who may need to respond to emergencies in professional or public environments and want to gain life-saving competencies.
Workplace safety officers and supervisors
Healthcare and support staff
Teachers, coaches, and childcare workers
Security personnel and first responders
Community volunteers and responders
Individuals seeking basic life-saving skills
Course Content
Explore the comprehensive ICTQual Level 3 Award in Emergency Services Usage course content designed to help you master the material through structured modules and lessons.
Anatomy and Physiology for Emergency Care
Introduction to CPR Techniques
Automated External Defibrillator (AED) Usage
Emergency Scene Assessment and Safety
Legal and Ethical Responsibilities in Emergency Response
Post-Emergency Procedures and Patient Care
Course Requirements
This qualification has no strict academic entry barriers, making it accessible to beginners, though learners must meet basic physical and communication requirements.
Minimum age of 16–18 years depending on training centre requirements
Basic English literacy and comprehension skills required
Assessments
Learners are assessed through both theoretical knowledge checks and practical competency evaluation to ensure safe application of emergency skills.
Multiple-choice question (MCQ) examination
Practical CPR and AED demonstration assessment
Scenario-based emergency response evaluation
Trainer observation of practical competency skills
Progression
This qualification provides a pathway to advanced first aid, emergency care, and healthcare-related vocational training opportunities.
ICTQual Level 3 Award in First Aid or Emergency First Aid at Work
ICTQual Level 4 qualifications in advanced emergency response
Ambulance care assistant or emergency technician training pathways
Workplace health and safety supervisory roles
Apply Now For This Course
Fill out the application form below to enroll in ICTQual Level 3 Award in Emergency Services Usage. Our team will review your application and contact you shortly with enrollment details.







