Your disposition, mood and feelings impact everything from your ability to make effective decisions to the level of your creativity and ability to work well with others. Inconsiderate behaviors such as rudeness and gossiping also interrupt the smooth flow of the workplace. Your behavior may even affect whether you keep your job. Transferring feelings to workplace behaviors affects your work performance
Businesses are beginning to direct attention to happiness as a workplace issue and are developing management strategies to create a happier work environment, notes Wharton University professor Sigal Barsade. When you arrive at work with a positive attitude, you generally are more creative and tolerant of others; you aren’t so defensive and create conflicts among your coworkers or subordinates. When employees are happy, everything from sales to production flow more smoothly and effectively. An enjoyable workplace lowers stress, increases morale and creates camaraderie.
You can observe many forms of rudeness at work. Interruptions are rarely life or death, yet many of your fellow employees may feel that no matter what you are doing, what they have to say is more important. Simple words like “please” and “thank you” often are left unsaid in the workplace. Employees may have the attitude that someone else is going to clean up after them in the break room kitchen. Rudeness at work can lower productivity and lead to mistakes and conflicts, explains Jennifer A. Bunk, a West Chester University professor and member of the Society of Industrial & Organizational Psychology. Rudeness not only makes for an unpleasant work environment, but it also harms productivity and decreases job satisfaction
One of the most difficult habits to break is gossiping about your fellow employees. Besides the obvious drain on productivity, gossip increases conflict, undermines your team’s performance, decreases morale and promotes miscommunications. When conflicts ensue, employees take sides or refuse to work with each other. Gossip breaks down trust, which eventually erodes your workplace energy and hinders your success.
The Washington State Department of Labor and Industries says bullying is an act of intimidation designed to humiliate or undermine another. Bullying not only affects work performance, it also can put employees at serious risk for their safety. Bullies are driven by a need to control and to abuse or misuse power. Victims of bullying may experience physical and mental health problems from reduced self-esteem, sleep deprivation and digestive disturbances. The behavior can lead to accumulated absences and even post-traumatic stress disorder.
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