OTHM Level 5 Diploma in Tourism and Hospitality Management
An Ofqual-regulated Level 5 qualification developing specialist management skills in digital marketing, operations, accounting, human resources, customer relations, and contemporary tourism and hospitality issues.
Course Features
The OTHM Level 5 Diploma in Tourism and Hospitality Management is a 120-credit, Ofqual-regulated qualification consisting of 6 mandatory units, with no written examinations, flexible delivery modes, and direct university progression pathways.
- Ofqual-regulated and globally recognised qualification (Qualification Number: 610/1522/2)
- 6 mandatory units totalling 120 credits, 1200 hours TQT, and 600 Guided Learning Hours
- Assessment by coursework and assignments only — no written examinations
- Flexible delivery: face-to-face, distance learning, and fully online study options
- Internally assessed by the centre and externally verified by OTHM
- Equivalent to Year 2 of a UK Bachelor's degree (HND level); direct entry to Year 3 available
About This Course
The OTHM Level 5 Diploma in Tourism and Hospitality Management is designed to enable learners to develop as managers within the tourism and hospitality industry, with a lifelong-learning orientation. The qualification provides a specialist programme of study that delivers depth of knowledge and understanding of key aspects of the sector. Learners are equipped to critically apply contemporary knowledge and theories to the management of complex problems in real-world tourism and hospitality organisations.
Develops advanced management knowledge and skills within the tourism and hospitality sector
Covers digital marketing, operations, accounting, HR, CRM, and contemporary industry issues
Criterion-referenced assessment ensures all learning outcomes are rigorously met
Recognised as equivalent to HND and Year 2 of a three-year UK Bachelor's degree
Enables progression to the OTHM Level 6 Diploma in Tourism and Hospitality Management
Approved and regulated by Ofqual (Office of Qualifications and Examinations Regulation)
What You'll Learn
Learners will develop specialist skills across six core management disciplines, applying contemporary knowledge and theory to complex problems in the tourism and hospitality industry. The following represent the principal learning outcomes of this qualification.
Apply digital marketing management strategies within tourism and hospitality organisations, including the digital marketing mix and market research
Understand and manage operations within tourism and hospitality businesses, including quality management, supply chain, and service delivery
Apply management accounting principles to support financial decision-making, budgeting, and financial reporting in the industry
Manage human resources effectively, including workforce planning, recruitment, employee development, and HR policy formulation
Build and manage customer relationships in tourism and hospitality using CRM systems, customer service strategy, and loyalty programmes
Analyse and respond to contemporary issues affecting the tourism and hospitality industry, including sustainability, globalisation, and technological change
Who Should Attend?
This qualification is designed for learners aged 18 and above who wish to advance their management careers in tourism and hospitality, or who are seeking to progress to degree-level study. It is particularly suited to the following candidate profiles.
Working professionals in tourism, hotels, travel, events, or hospitality seeking a formal management qualification
Graduates of an OTHM Level 4 Diploma in Tourism and Hospitality Management or equivalent Level 4 qualification
Holders of GCE Advanced Level in 3 subjects or equivalent qualifications seeking an industry-relevant higher-level credential
Mature learners (over 21) with demonstrable management experience in the tourism and hospitality sector
Individuals aiming to progress to Year 3 of a UK Bachelor's degree programme in tourism or hospitality
Career changers seeking an Ofqual-regulated, internationally recognised qualification in tourism and hospitality management
Course Content
Explore the comprehensive OTHM Level 5 Diploma in Tourism and Hospitality Management course content designed to help you master the material through structured modules and lessons.
Operations Management (Unit Ref: J/650/1206 | 20 Credits)
Management Accounting (Unit Ref: K/650/1207 | 20 Credits)
Management of Human Resources (Unit Ref: H/650/1151 | 20 Credits)
Tourism and Hospitality Customer Relationship Management (Unit Ref: L/650/1208 | 20 Credits)
Contemporary Issues in Tourism and Hospitality (Unit Ref: M/650/1209 | 20 Credits)
Course Requirements
Applicants must meet the official OTHM entry requirements and English language expectations before registering for this qualification. Learners should confirm eligibility with their delivery centre prior to enrolment.
A relevant Level 4 Diploma qualification or equivalent; OR GCE Advanced Level in 3 subjects or equivalent; OR mature learner status (over 21) with relevant management experience verified by the delivery centre
Evidence of English language competency for learners not from a majority English-speaking country, in line with OTHM's English Language Expectations
Assessments
All units in this qualification are assessed through coursework and internally assessed by the approved centre, with external verification carried out by OTHM. There are no written examinations. The qualification is criterion referenced, with learners required to meet all specified learning outcomes and assessment criteria to achieve a pass.
Coursework assignments submitted per unit in accordance with OTHM's Assignment Brief documents
Formative assessment conducted throughout the delivery period to guide learner development
Summative assessment confirming achievement of learning outcomes at the end of each unit
External quality assurance (EQA) by OTHM verifying centre assessment decisions and standards
Progression
Successful completion of the OTHM Level 5 Diploma in Tourism and Hospitality Management opens multiple pathways for both academic advancement and professional career development in the global tourism and hospitality sector.
Progress to the OTHM Level 6 Diploma in Tourism and Hospitality Management
Gain direct entry into Year 3 of a three-year UK Bachelor's degree programme at OTHM-partnered universities
Advance to top-up degree, Master's, or MBA programmes at UK and international universities with advanced standing
Pursue employment or advancement in management roles across hotels, travel agencies, tour operators, hospitality groups, and event management organisations
Apply Now For This Course
Fill out the application form below to enroll in OTHM Level 5 Diploma in Tourism and Hospitality Management. Our team will review your application and contact you shortly with enrollment details.
