Health & Social Care

ProQual Level 3 Certificate in Healthcare and Social Care Support Skills

This RQF-regulated qualification equips healthcare and social care support workers with specialized competencies to manage complex care needs, validate technical proficiency, and transition into senior lead practitioner roles.

Awarding body ProQual
Level Level 3
Healthcare professionals practice skills on a medical mannequin in a hospital setting, related to the ProQual Level 3 Certificate.

Course Features

This nationally recognized qualification is designed for healthcare and social care support workers in diverse settings requiring competence in a changing range or limited number of specialized tasks.

  • Flexible credit-based structure requiring minimum 13 credits
  • Choose from extensive unit bank spanning Level 2, 3, and 4 units
  • Work-based assessment using portfolio evidence from practice
  • Ofqual-regulated qualification accepted by NHS and private providers
  • Internal assessment and verification by approved training centers
  • External quality assurance by ProQual verifiers ensuring national standards

About This Course

The ProQual Level 3 Certificate in Healthcare and Social Care Support Skills is aimed at individuals working in community settings, care homes, hospitals, and other healthcare environments where they undertake specific healthcare and social care tasks. This qualification provides the opportunity to demonstrate competence and build a professional portfolio that reflects workplace skills and knowledge.

  • Recognized pathway to senior support worker and healthcare assistant roles

  • Enables specialization in areas such as perioperative support, aseptic techniques, and medication management

  • Supports compliance with employer requirements for qualified staff

  • Provides academic standing equivalent to A-Level standard

  • Facilitates progression to Level 4 and Level 5 advanced qualifications

  • Demonstrates commitment to professional development and person-centered care excellence

What You'll Learn

This qualification develops specialized knowledge and practical competencies across diverse healthcare and social care contexts, enabling candidates to demonstrate safe, effective, and person-centered support delivery.

  • Implement person-centered approaches embedding dignity, choice, and active participation

  • Apply standard infection prevention and control precautions in all care activities

  • Support individuals with complex needs including dementia, learning disabilities, and mental health conditions

  • Carry out clinical procedures including medication administration, specimen collection, and catheterization processes

  • Monitor and maintain healthcare environments, equipment, and resources to safety standards

  • Communicate effectively with individuals, families, and multidisciplinary care teams while maintaining confidentiality

Who Should Attend?

This qualification is designed for individuals working or seeking to work in healthcare and social care support roles requiring demonstration of competence in specific tasks.

  • Healthcare assistants and support workers in hospital, community, and residential settings

  • Care home staff undertaking specialized clinical or therapeutic support tasks

  • Domiciliary care workers providing healthcare interventions in home settings

  • Pharmacy technicians and assistants supporting medication dispensing and preparation

  • Perioperative support workers in theatre and surgical environments

  • Individuals working with specific client groups such as people with learning disabilities, dementia, or mental health needs

Course Content

Explore the comprehensive ProQual Level 3 Certificate in Healthcare and Social Care Support Skills course content designed to help you master the material through structured modules and lessons.

Implement person centred approaches in health and social care

1
Person-centered values and their importance in care delivery
2
Risk-taking as part of person-centered approaches
3
Using care plans to work in person-centered ways
4
Establishing and maintaining consent for care activities
5
Encouraging active participation and supporting choice
6
Promoting individual identity, self-esteem, and well-being

Principles of safeguarding and protection in health and social care

Assist in the administration of medication

Carry out personal hygiene for individuals unable to care for themselves

Support individuals with speech and language disorders to develop their communication skills

Perform the non-scrubbed circulating role for perioperative procedures

Minimise the risk of infection when transporting and storing healthcare waste

Assist in the issuing of prescribed items

Assist in the manufacture and assembly of medicinal products

Assist in the preparation of documentation, materials and other items for manufacture and assembly of medicinal products

Support individuals to carry out their own health care procedures

Provide support for therapy sessions

Contribute to the discharge of individuals to carers

Paediatric Emergency First Aid

Introduction to communication in health, social care or children's and young people's settings

Support individuals to meet personal care needs

Contribute to the safe use of medical devices in the perioperative environment

Causes and Spread of Infection

Prepare documentation, materials, components and other items for the preparation of aseptic products

Introduction to duty of care in health, social care or children's and young people's settings

Provide support for mobility

Assist others to plan presentations

Order Routine Pharmaceutical Stock

Dementia Awareness

Support individuals to manage continence

Move and position individuals in accordance with their plan of care

Handle information in health and social care settings

The role of the health and social care worker

Obtain and test specimens from individuals

Prepare individuals for healthcare activities

Assist in planning and evaluating learning activities

Assist the practitioner to carry out health care activities

Minimise the risk of infection during the removal of used linen

Inform an individual of discharge arrangements

Understand the context of supporting individuals with learning disabilities

Select and wear appropriate personal protective equipment for work in health care settings

Monitor and maintain the environment and resources during and after clinical therapeutic activities

Prepare and dress for scrubbed clinical roles

Care for individuals with naso-gastric tubes

The principles of Infection Prevention and Control

Assist with the provision of a pharmacy service to meet individuals' needs

Contribute to the effectiveness of teams

Introduction to personal development in health, social care or children's and young people's settings

Support individuals who are distressed

Support individuals undergoing healthcare activities

Engage in personal development in health, social care or children's and young people's settings

Support individuals with multiple conditions and/or disabilities

Support individuals who are bereaved

Prepare for and carry out extended feeding techniques

Provide support to continue recommended therapies

Insert and secure nasogastric tubes

Develop positive relationships with children and young people

Provide advice and information to enable parents to promote the health and well-being of their newborn babies

Facilitate and monitor housing and accommodation services to support individuals with mental health needs

Collaborate in the assessment of environmental and social support in the community

Care for the physical and nutritional needs of babies and young children

Support families who have a child with a disability

Support individuals to manage their finances

Obtain venous blood samples

Implement therapeutic group activities

Collate and communicate health information to individuals

Provide information and advice to individuals on eating to maintain optimum nutritional status

Assist in the implementation of programmes to increase mobility, movement and functional independence

Receive and handle clinical specimens within the sterile field

Prepare anaesthetic environment and provide support for pre and post-operative anaesthesia and recovery

Make recommendations for the use of physical resources in a health setting

Maintaining quality standards in the health sector

Understand Models of Disability

Support individuals to access and use services and facilities

Carry out vision screening

Promote and implement health and safety in health and social care

Support young people with a disability to make the transition into adulthood

Understand mental well-being and mental health promotion

Assist professionals to support individuals from diverse linguistic and cultural backgrounds to access speech and language therapy services

Implement hydrotherapy programmes for individuals and groups

Deliver exercise sessions to improve individuals' health and wellbeing

Provide support to the surgical team when preparing individuals for operative and invasive procedures

Facilitate person centred assessment, planning, implementation and review

Work in partnership with families to support individuals

Support individuals to develop and run support groups

Monitor own work practice in health, social care or children's and young people's settings

Perform first line calibration on clinical equipment to ensure it is fit for use

Monitor and review individuals progress in relation to maintaining optimum nutritional status

Give presentations to groups

Support individuals in undertaking their chosen activities

Control the use of physical resources in a health setting

Support children and young people experiencing transitions

Promote communication in health, social care or children's and young people's settings

Contribute to the prevention of aggressive and abusive behaviour of people

Service improvement in the health sector

Understand the process and experience of dementia

Understand Physical Disability

Support individuals with a learning disability to access healthcare

Undertake urethral catheterisation processes

Promote good practice in handling information in health and social care settings

Understand mental health problems

Perform routine Electrocardiograph ECG Procedures

Undertake treatments and dressings of lesions and wounds

Adapt and fit healthcare equipment, medical devices, assistive technology, or products, to meet individuals' needs

Administer oral nutritional products to individuals

Promote effective communication with individuals with sensory loss

Work with other professionals and agencies to support individuals with physical disability

Support individuals to access housing and accommodation services

Identify information requirements in a health context

Prepare and reproduce permanent radiographic images

Develop and prepare speech and language therapy resources for alternative and augmentative communication AAC use

Carry out wound drainage care

Prepare and provide surgical instrumentation and supplementary items for the surgical team

Care for a newly born baby when the mother is unable to do so

Understand Child and Young Person Development

Provide support to maintain and develop skills for everyday life

Facilitate learning and development activities to meet individual needs and preferences

Enable individuals with behavioural difficulties to develop strategies to change their behaviour

Reprocess endoscopy equipment

Support individuals with cognition and learning difficulties

Assist in testing individuals' abilities prior to planning physical activities

Support individuals to manage dysphagia

Provide advice on foot care for individuals with diabetes

Transport, transfer and position individuals and equipment within the perioperative environment

Understand Sensory Loss

Support families who are affected by Acquired Brain Injury

Support individuals during a period of change

Perform intravenous cannulation

Care for individuals with urethral catheters

Conduct routine maintenance on clinical equipment

Assist and support individuals to use alternative and augmentative communication systems AAC

Measure and record individuals' body fluid balance in a perioperative environment

Support parents/carers to interact with and care for their newborn baby

Deliver training through demonstration and instruction

Principles for implementing duty of care in health, social care or children's and young people's settings

Promote Child and Young Person Development

Develop and sustain effective working relationships with staff in other agencies

Undertake physiological measurements

Undertake stoma care

Advise and inform individuals on managing their condition

Assure the effective functioning of radiographic image processing equipment

Operate equipment for intraoperative cell salvage blood collection

Assist others to monitor individuals' progress in managing dysphagia

Support carers to meet the care needs of individuals

Maintain pharmaceutical stock

Anatomy and Physiology for Maternity Support Workers

Receive prescriptions from individuals

Understand how to support individuals with autistic spectrum conditions

Support Individuals with Specific Communication Needs

Obtain and test capillary blood samples

Support individuals at the end of life

Contribute to effective multidisciplinary team working

Analyse and present health related data and information

Remove wound drains

Develop activities and materials to enable individuals to reach specific communication goals

Operate equipment for intraoperative cell salvage blood processing and complete intraoperative cell salvage blood process

Support parents/carers and those in a parental role to care for babies during their first year

Obtain a client history

Manage the availability of physical resources to meet service delivery needs in a health setting

Administer medication to individuals, and monitor the effects

Undertake an in-process accuracy check of assembled prescribed items prior to the final accuracy check

Promote equality and inclusion in health, social care or children's and young people's settings

Understand the impact of Acquired Brain Injury on individuals

Support individuals to live at home

Promote person centred approaches in health and social care

Interact with and support individuals using telecommunications

Undertake tissue viability risk assessments

Manufacture equipment or medical devices for individuals within healthcare

Provide support for individuals with communication and interaction difficulties

Monitor individuals' progress in relation to managing their body weight and nutrition

Examine the feet of individuals with diabetes

Assist in implementing treatment programmes for individuals with severely reduced movement/mobility

Assist in the delivery of perioperative care and support to individuals

Communicate with individuals about promoting their health and wellbeing while working as a Health Trainer

Understand how to safeguard the wellbeing of children and young people

Support children and young people's health and safety

Develop positive relationships with children and young people and others involved in their care

Working together for the benefit of children and young people

Understand how to support the positive outcomes for children and young people

Assessment and planning with children and young people

Promote the wellbeing and resilience of children and young people

Professional practice in children and young people's social care

Support individuals to prepare for and settle in to new home environments

Promote positive behaviour

Support use of medication in social care settings

Provide information and advice to children and young people

Support young people to move towards independence and manage their lives

Work with children and young people in residential care setting

Support positive practice with children and young people with speech, language and communication needs

Support children or young people in their own home

Support positive attachments for children and young people

Support individuals with autistic spectrum conditions

Prepare, load and operate decontamination equipment

Prepare reuse-able medical devices for sterilisation

Carry out sterilisation and product release of reusable medical devises

Understand how to monitor the decontaminations process

Monitor and solve customer service problems

Plan, allocate and monitor work of a team

Understand stroke care management

Conduct hearing assessment

Conduct external ear examinations

Carry out intravenous infusions

Carry out blood collection from fixed or central lines

Diabetes awareness

Introduction to the role and responsibilities of a health trainer

Establishing and developing relationships with communication while working as a health trainer

Enable individuals to change their behaviour to improve their health and wellbeing while working as a trainer

Clinical imaging support worker: Anatomy and terminology

Clinical imaging support worker: Fundamentals of care

Clinical imaging support worker: Radiation protection and awareness

Communication and relationships to promote the wellbeing and mental health of older people

The use of contrast media in clinical imaging

Speech and Language support for 11-16s: From theory in to practice

Speech and language support for 5-11s: From theory into practice

Communication and support for 0-25s with severe and complex needs: From theory into practice

Speech and language support for under 5s: From theory into practice

Receive pharmaceutical stock

Support disabled children and young people and those with specific requirements

Enable children and young people to understand their health and well-being

Develop and agree individualised care plans for babies and families

Understand the needs of children and young people who are vulnerable and experiencing poverty and disadvantage

Support individuals to access education, training or employment

Course Requirements

There are no formal entry requirements for this qualification, making it accessible to those currently working in healthcare and social care roles.

  • Candidates should be in employment or voluntary placement providing access to workplace evidence generation

  • Centers must conduct initial skills and knowledge assessment to identify gaps and inform assessment planning

Assessments

Assessment is designed to measure candidates' knowledge and competence against national occupational standards through workplace evidence and knowledge demonstration.

  • Portfolio of evidence from workplace practice including observations and witness testimonies

  • Written assignments, projects, and reports demonstrating knowledge and understanding

  • Professional discussions and oral questioning recorded by qualified assessors

  • Internal verification by center staff ensuring consistency and quality of assessment decisions

Progression

Successful completion provides multiple pathways for career advancement and further professional development in healthcare and social care sectors.

  • Progress to ProQual Level 3 Diploma in Healthcare and Social Care Support Skills for broader qualification

  • Advance to Level 4 Certificate or Diploma in Advanced Healthcare and Social Care Support Skills

  • Move into senior support worker, team leader, or specialist practitioner roles

  • Pursue nursing associate pathways or access higher education healthcare programs

Apply Now For This Course

Fill out the application form below to enroll in ProQual Level 3 Certificate in Healthcare and Social Care Support Skills. Our team will review your application and contact you shortly with enrollment details.

Awarding BodyProQual
LevelLevel 3
Course CategoryHealth & Social Care
Start DateMay 4, 2026
Deadline DateApr 27, 2026
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