ProQual Level 3 Certificate in Healthcare and Social Care Support Skills
This RQF-regulated qualification equips healthcare and social care support workers with specialized competencies to manage complex care needs, validate technical proficiency, and transition into senior lead practitioner roles.

Course Features
This nationally recognized qualification is designed for healthcare and social care support workers in diverse settings requiring competence in a changing range or limited number of specialized tasks.
- Flexible credit-based structure requiring minimum 13 credits
- Choose from extensive unit bank spanning Level 2, 3, and 4 units
- Work-based assessment using portfolio evidence from practice
- Ofqual-regulated qualification accepted by NHS and private providers
- Internal assessment and verification by approved training centers
- External quality assurance by ProQual verifiers ensuring national standards
About This Course
The ProQual Level 3 Certificate in Healthcare and Social Care Support Skills is aimed at individuals working in community settings, care homes, hospitals, and other healthcare environments where they undertake specific healthcare and social care tasks. This qualification provides the opportunity to demonstrate competence and build a professional portfolio that reflects workplace skills and knowledge.
Recognized pathway to senior support worker and healthcare assistant roles
Enables specialization in areas such as perioperative support, aseptic techniques, and medication management
Supports compliance with employer requirements for qualified staff
Provides academic standing equivalent to A-Level standard
Facilitates progression to Level 4 and Level 5 advanced qualifications
Demonstrates commitment to professional development and person-centered care excellence
What You'll Learn
This qualification develops specialized knowledge and practical competencies across diverse healthcare and social care contexts, enabling candidates to demonstrate safe, effective, and person-centered support delivery.
Implement person-centered approaches embedding dignity, choice, and active participation
Apply standard infection prevention and control precautions in all care activities
Support individuals with complex needs including dementia, learning disabilities, and mental health conditions
Carry out clinical procedures including medication administration, specimen collection, and catheterization processes
Monitor and maintain healthcare environments, equipment, and resources to safety standards
Communicate effectively with individuals, families, and multidisciplinary care teams while maintaining confidentiality
Who Should Attend?
This qualification is designed for individuals working or seeking to work in healthcare and social care support roles requiring demonstration of competence in specific tasks.
Healthcare assistants and support workers in hospital, community, and residential settings
Care home staff undertaking specialized clinical or therapeutic support tasks
Domiciliary care workers providing healthcare interventions in home settings
Pharmacy technicians and assistants supporting medication dispensing and preparation
Perioperative support workers in theatre and surgical environments
Individuals working with specific client groups such as people with learning disabilities, dementia, or mental health needs
Course Content
Explore the comprehensive ProQual Level 3 Certificate in Healthcare and Social Care Support Skills course content designed to help you master the material through structured modules and lessons.
Principles of safeguarding and protection in health and social care
Assist in the administration of medication
Carry out personal hygiene for individuals unable to care for themselves
Support individuals with speech and language disorders to develop their communication skills
Perform the non-scrubbed circulating role for perioperative procedures
Minimise the risk of infection when transporting and storing healthcare waste
Assist in the issuing of prescribed items
Assist in the manufacture and assembly of medicinal products
Assist in the preparation of documentation, materials and other items for manufacture and assembly of medicinal products
Support individuals to carry out their own health care procedures
Provide support for therapy sessions
Contribute to the discharge of individuals to carers
Paediatric Emergency First Aid
Introduction to communication in health, social care or children's and young people's settings
Support individuals to meet personal care needs
Contribute to the safe use of medical devices in the perioperative environment
Causes and Spread of Infection
Prepare documentation, materials, components and other items for the preparation of aseptic products
Introduction to duty of care in health, social care or children's and young people's settings
Provide support for mobility
Assist others to plan presentations
Order Routine Pharmaceutical Stock
Dementia Awareness
Support individuals to manage continence
Move and position individuals in accordance with their plan of care
Handle information in health and social care settings
The role of the health and social care worker
Obtain and test specimens from individuals
Prepare individuals for healthcare activities
Assist in planning and evaluating learning activities
Assist the practitioner to carry out health care activities
Minimise the risk of infection during the removal of used linen
Inform an individual of discharge arrangements
Understand the context of supporting individuals with learning disabilities
Select and wear appropriate personal protective equipment for work in health care settings
Monitor and maintain the environment and resources during and after clinical therapeutic activities
Prepare and dress for scrubbed clinical roles
Care for individuals with naso-gastric tubes
The principles of Infection Prevention and Control
Assist with the provision of a pharmacy service to meet individuals' needs
Contribute to the effectiveness of teams
Introduction to personal development in health, social care or children's and young people's settings
Support individuals who are distressed
Support individuals undergoing healthcare activities
Engage in personal development in health, social care or children's and young people's settings
Support individuals with multiple conditions and/or disabilities
Support individuals who are bereaved
Prepare for and carry out extended feeding techniques
Provide support to continue recommended therapies
Insert and secure nasogastric tubes
Develop positive relationships with children and young people
Provide advice and information to enable parents to promote the health and well-being of their newborn babies
Facilitate and monitor housing and accommodation services to support individuals with mental health needs
Collaborate in the assessment of environmental and social support in the community
Care for the physical and nutritional needs of babies and young children
Support families who have a child with a disability
Support individuals to manage their finances
Obtain venous blood samples
Implement therapeutic group activities
Collate and communicate health information to individuals
Provide information and advice to individuals on eating to maintain optimum nutritional status
Assist in the implementation of programmes to increase mobility, movement and functional independence
Receive and handle clinical specimens within the sterile field
Prepare anaesthetic environment and provide support for pre and post-operative anaesthesia and recovery
Make recommendations for the use of physical resources in a health setting
Maintaining quality standards in the health sector
Understand Models of Disability
Support individuals to access and use services and facilities
Carry out vision screening
Promote and implement health and safety in health and social care
Support young people with a disability to make the transition into adulthood
Understand mental well-being and mental health promotion
Assist professionals to support individuals from diverse linguistic and cultural backgrounds to access speech and language therapy services
Implement hydrotherapy programmes for individuals and groups
Deliver exercise sessions to improve individuals' health and wellbeing
Provide support to the surgical team when preparing individuals for operative and invasive procedures
Facilitate person centred assessment, planning, implementation and review
Work in partnership with families to support individuals
Support individuals to develop and run support groups
Monitor own work practice in health, social care or children's and young people's settings
Perform first line calibration on clinical equipment to ensure it is fit for use
Monitor and review individuals progress in relation to maintaining optimum nutritional status
Give presentations to groups
Support individuals in undertaking their chosen activities
Control the use of physical resources in a health setting
Support children and young people experiencing transitions
Promote communication in health, social care or children's and young people's settings
Contribute to the prevention of aggressive and abusive behaviour of people
Service improvement in the health sector
Understand the process and experience of dementia
Understand Physical Disability
Support individuals with a learning disability to access healthcare
Undertake urethral catheterisation processes
Promote good practice in handling information in health and social care settings
Understand mental health problems
Perform routine Electrocardiograph ECG Procedures
Undertake treatments and dressings of lesions and wounds
Adapt and fit healthcare equipment, medical devices, assistive technology, or products, to meet individuals' needs
Administer oral nutritional products to individuals
Promote effective communication with individuals with sensory loss
Work with other professionals and agencies to support individuals with physical disability
Support individuals to access housing and accommodation services
Identify information requirements in a health context
Prepare and reproduce permanent radiographic images
Develop and prepare speech and language therapy resources for alternative and augmentative communication AAC use
Carry out wound drainage care
Prepare and provide surgical instrumentation and supplementary items for the surgical team
Care for a newly born baby when the mother is unable to do so
Understand Child and Young Person Development
Provide support to maintain and develop skills for everyday life
Facilitate learning and development activities to meet individual needs and preferences
Enable individuals with behavioural difficulties to develop strategies to change their behaviour
Reprocess endoscopy equipment
Support individuals with cognition and learning difficulties
Assist in testing individuals' abilities prior to planning physical activities
Support individuals to manage dysphagia
Provide advice on foot care for individuals with diabetes
Transport, transfer and position individuals and equipment within the perioperative environment
Understand Sensory Loss
Support families who are affected by Acquired Brain Injury
Support individuals during a period of change
Perform intravenous cannulation
Care for individuals with urethral catheters
Conduct routine maintenance on clinical equipment
Assist and support individuals to use alternative and augmentative communication systems AAC
Measure and record individuals' body fluid balance in a perioperative environment
Support parents/carers to interact with and care for their newborn baby
Deliver training through demonstration and instruction
Principles for implementing duty of care in health, social care or children's and young people's settings
Promote Child and Young Person Development
Develop and sustain effective working relationships with staff in other agencies
Undertake physiological measurements
Undertake stoma care
Advise and inform individuals on managing their condition
Assure the effective functioning of radiographic image processing equipment
Operate equipment for intraoperative cell salvage blood collection
Assist others to monitor individuals' progress in managing dysphagia
Support carers to meet the care needs of individuals
Maintain pharmaceutical stock
Anatomy and Physiology for Maternity Support Workers
Receive prescriptions from individuals
Understand how to support individuals with autistic spectrum conditions
Support Individuals with Specific Communication Needs
Obtain and test capillary blood samples
Support individuals at the end of life
Contribute to effective multidisciplinary team working
Analyse and present health related data and information
Remove wound drains
Develop activities and materials to enable individuals to reach specific communication goals
Operate equipment for intraoperative cell salvage blood processing and complete intraoperative cell salvage blood process
Support parents/carers and those in a parental role to care for babies during their first year
Obtain a client history
Manage the availability of physical resources to meet service delivery needs in a health setting
Administer medication to individuals, and monitor the effects
Undertake an in-process accuracy check of assembled prescribed items prior to the final accuracy check
Promote equality and inclusion in health, social care or children's and young people's settings
Understand the impact of Acquired Brain Injury on individuals
Support individuals to live at home
Promote person centred approaches in health and social care
Interact with and support individuals using telecommunications
Undertake tissue viability risk assessments
Manufacture equipment or medical devices for individuals within healthcare
Provide support for individuals with communication and interaction difficulties
Monitor individuals' progress in relation to managing their body weight and nutrition
Examine the feet of individuals with diabetes
Assist in implementing treatment programmes for individuals with severely reduced movement/mobility
Assist in the delivery of perioperative care and support to individuals
Communicate with individuals about promoting their health and wellbeing while working as a Health Trainer
Understand how to safeguard the wellbeing of children and young people
Support children and young people's health and safety
Develop positive relationships with children and young people and others involved in their care
Working together for the benefit of children and young people
Understand how to support the positive outcomes for children and young people
Assessment and planning with children and young people
Promote the wellbeing and resilience of children and young people
Professional practice in children and young people's social care
Support individuals to prepare for and settle in to new home environments
Promote positive behaviour
Support use of medication in social care settings
Provide information and advice to children and young people
Support young people to move towards independence and manage their lives
Work with children and young people in residential care setting
Support positive practice with children and young people with speech, language and communication needs
Support children or young people in their own home
Support positive attachments for children and young people
Support individuals with autistic spectrum conditions
Prepare, load and operate decontamination equipment
Prepare reuse-able medical devices for sterilisation
Carry out sterilisation and product release of reusable medical devises
Understand how to monitor the decontaminations process
Monitor and solve customer service problems
Plan, allocate and monitor work of a team
Understand stroke care management
Conduct hearing assessment
Conduct external ear examinations
Carry out intravenous infusions
Carry out blood collection from fixed or central lines
Diabetes awareness
Introduction to the role and responsibilities of a health trainer
Establishing and developing relationships with communication while working as a health trainer
Enable individuals to change their behaviour to improve their health and wellbeing while working as a trainer
Clinical imaging support worker: Anatomy and terminology
Clinical imaging support worker: Fundamentals of care
Clinical imaging support worker: Radiation protection and awareness
Communication and relationships to promote the wellbeing and mental health of older people
The use of contrast media in clinical imaging
Speech and Language support for 11-16s: From theory in to practice
Speech and language support for 5-11s: From theory into practice
Communication and support for 0-25s with severe and complex needs: From theory into practice
Speech and language support for under 5s: From theory into practice
Receive pharmaceutical stock
Support disabled children and young people and those with specific requirements
Enable children and young people to understand their health and well-being
Develop and agree individualised care plans for babies and families
Understand the needs of children and young people who are vulnerable and experiencing poverty and disadvantage
Support individuals to access education, training or employment
Course Requirements
There are no formal entry requirements for this qualification, making it accessible to those currently working in healthcare and social care roles.
Candidates should be in employment or voluntary placement providing access to workplace evidence generation
Centers must conduct initial skills and knowledge assessment to identify gaps and inform assessment planning
Assessments
Assessment is designed to measure candidates' knowledge and competence against national occupational standards through workplace evidence and knowledge demonstration.
Portfolio of evidence from workplace practice including observations and witness testimonies
Written assignments, projects, and reports demonstrating knowledge and understanding
Professional discussions and oral questioning recorded by qualified assessors
Internal verification by center staff ensuring consistency and quality of assessment decisions
Progression
Successful completion provides multiple pathways for career advancement and further professional development in healthcare and social care sectors.
Progress to ProQual Level 3 Diploma in Healthcare and Social Care Support Skills for broader qualification
Advance to Level 4 Certificate or Diploma in Advanced Healthcare and Social Care Support Skills
Move into senior support worker, team leader, or specialist practitioner roles
Pursue nursing associate pathways or access higher education healthcare programs
Apply Now For This Course
Fill out the application form below to enroll in ProQual Level 3 Certificate in Healthcare and Social Care Support Skills. Our team will review your application and contact you shortly with enrollment details.








