ProQual Level 2 Certificate in Healthcare and Social Care Support Skills
This RQF-accredited qualification equips learners with essential knowledge and practical skills to work competently in healthcare and social care support roles across diverse settings.
Course Features
This Ofqual-regulated qualification provides comprehensive preparation for healthcare and social care support roles through workplace-based assessment and flexible unit selection.
- Ofqual-regulated RQF Level 2 qualification (600/6802/4)
- Flexible unit selection from Level 2, 3, and 4 options
- Total qualification time of 140 hours with 100 guided learning hours
- Minimum 13 credits required (8 from Level 2 units)
- Internally assessed and externally quality assured
- Suitable for workers in community, care home, and healthcare settings
About This Course
The ProQual Level 2 Certificate in Healthcare and Social Care Support Skills is designed for individuals working in diverse healthcare and social care environments where they undertake a changing range or limited number of tasks. The qualification is ideal for workers in community or care home settings whose job roles may not require a full Healthcare and Social Care Diploma but who must demonstrate competence and skills to industry standards. This qualification has been approved by the Welsh Government for use in Wales and by CCEA for use in Northern Ireland, and is accredited onto the Regulated Qualifications Framework (RQF).
Flexible unit selection aligned to workplace requirements and job roles
Workplace-based assessment demonstrating practical competence
Comprehensive coverage of healthcare and social care support skills
Pathway to Level 3 qualifications and career advancement
Recognition across England, Wales, and Northern Ireland
Suitable for both new entrants and existing workers seeking formal recognition
What You'll Learn
The learning outcomes vary according to the specific units selected, but generally learners will develop comprehensive knowledge and practical skills across core healthcare and social care support functions aligned to their workplace roles.
Implement person-centred approaches that respect individual dignity, rights, and preferences
Apply safeguarding principles to recognize and respond to abuse or unsafe practices
Support individuals with personal care, hygiene, mobility, and activities of daily living
Assist with medication administration and healthcare procedures under appropriate supervision
Maintain infection prevention and control standards including use of personal protective equipment
Communicate effectively with individuals, families, and multidisciplinary healthcare teams
Who Should Attend?
This qualification is designed for individuals working or seeking to work in healthcare and social care support roles across a wide range of settings and service types.
Healthcare assistants in community, primary care, and acute health environments
Care support workers in adult residential settings and care homes
Support workers in domiciliary services, supported living, or day services
Community-based support workers and home care assistants
Individuals starting employment in the healthcare or social care industry
Existing workers seeking formal recognition of competence and skills
Course Content
Explore the comprehensive ProQual Level 2 Certificate in Healthcare and Social Care Support Skills course content designed to help you master the material through structured modules and lessons.
Principles of safeguarding and protection in health and social care
Assist in the administration of medication
Carry out personal hygiene for individuals unable to care for themselves
Support individuals with speech and language disorders to develop their communication skills
Perform the non-scrubbed circulating role for perioperative procedures
Minimise the risk of infection when transporting and storing healthcare waste
Assist in the issuing of prescribed items
Assist in the manufacture and assembly of medicinal products
Assist in the preparation of documentation, materials and other items for manufacture and assembly of medicinal products
Support individuals to carry out their own health care procedures
Provide support for therapy sessions
Contribute to the discharge of individuals to carers
Paediatric Emergency First Aid
Introduction to communication in health, social care or children's and young people's settings
Support individuals to meet personal care needs
Contribute to the safe use of medical devices in the perioperative environment
Causes and Spread of Infection
Prepare documentation, materials, components and other items for the preparation of aseptic products
Introduction to duty of care in health, social care or children's and young people's settings
Provide support for mobility
Assist others to plan presentations
Order Routine Pharmaceutical Stock
Dementia Awareness
Move and position individuals in accordance with their plan of care
Support individuals to manage continence
Handle information in health and social care settings
The role of the health and social care worker
Obtain and test specimens from individuals
Prepare individuals for healthcare activities
Assist in planning and evaluating learning activities
Assist the practitioner to carry out health care activities
Minimise the risk of infection during the removal of used linen
Inform an individual of discharge arrangements
Understand the context of supporting individuals with learning disabilities
Select and wear appropriate personal protective equipment for work in health care settings
Monitor and maintain the environment and resources during and after clinical / therapeutic activities
Prepare and dress for scrubbed clinical roles
Care for individuals with naso-gastric tubes
The principles of Infection Prevention and Control
Assist with the provision of a pharmacy service to meet individuals' needs
Contribute to the effectiveness of teams
Introduction to personal development in health, social care or children's and young people's settings
Support individuals who are distressed
Support individuals undergoing healthcare activities
Prepare equipment for intraoperative cell salvage blood processing
Prepare and apply dressings and drains to individuals in the perioperative environment
Support independence in the tasks of daily living
Support participation in learning and development activities
Provide support for sleep
Support individuals to eat and drink
Undertake agreed pressure area care
Meet food safety requirements when providing food and drink for individuals
Understand loss and grief in end of life care
Understand how to work in end of life care
Service improvements in the health sector
Emergency First Aid Skills
Course Requirements
There are no formal entry requirements for this qualification, making it accessible to individuals from all backgrounds who wish to work in healthcare and social care support roles.
No specific educational qualifications required for enrolment
Basic literacy and numeracy skills beneficial for completing assessments and coursework
Assessments
Assessment is internally conducted and verified by approved centre staff, with external quality assurance provided by ProQual verifiers to ensure consistent standards across all delivery centres.
Internally assessed by qualified centre assessors
Internal quality assurance verification by centre staff
External quality assurance by ProQual verifiers
Evidence including assignments, projects, reports, worksheets, portfolios, oral questioning, and candidate test papers
Progression
Upon successful completion, learners can progress to a range of entry-level positions in healthcare and social care or advance to higher-level qualifications for specialized roles and increased responsibilities.
Healthcare assistant roles in NHS, private hospitals, and community settings
Care assistant positions in residential care homes and nursing facilities
Support worker roles in domiciliary care and supported living services
Progression to Level 3 qualifications in healthcare and social care support
Apply Now For This Course
Fill out the application form below to enroll in ProQual Level 2 Certificate in Healthcare and Social Care Support Skills. Our team will review your application and contact you shortly with enrollment details.
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