ICTQual Level 2 Award in Understanding Mental Health

This qualification is designed to build foundational mental health awareness, focusing on wellbeing, stress, and supportive practices in everyday and workplace environments.

• Ofqual-regulated Level 2 qualification framework

• Accessible entry with no formal prerequisites

• Focus on mental health awareness and wellbeing

• Workplace and community relevance

• Structured mandatory unit-based curriculum

• Supports progression to Level 3 mental health studies

The ICTQual Level 2 Award in Understanding Mental Health is designed to develop learners’ awareness of mental health, emotional wellbeing, and common mental health conditions. It introduces the concept of mental health as a continuum and helps learners understand how individuals may experience fluctuations in wellbeing over time.

• Understanding mental health, mental ill health, and wellbeing

• Recognising causes, risk factors, and triggers of mental ill health

• Understanding stigma and its impact on individuals

• Awareness of stress and its effects on mental wellbeing

• Understanding the mental health continuum

• Promoting strategies for wellbeing and self-care

This qualification helps learners develop essential awareness of mental health concepts and how they apply in daily life and work environments.

• Understand the concepts of mental health, mental ill health, and wellbeing

• Recognise factors that can influence mental health and emotional stability

• Understand the impact of stigma on individuals experiencing mental ill health

• Explain the mental health continuum and fluctuations in wellbeing

• Identify common signs and symptoms of mental ill health

• Understand basic approaches to supporting mental wellbeing

This course is designed for individuals seeking foundational knowledge of mental health and wellbeing, particularly in personal development or entry-level support roles.

• Individuals new to mental health awareness

• Healthcare and social care support learners

• Workplace employees in people-facing roles

• Volunteers in community or support services

• Students pursuing health and social care qualifications

• Anyone interested in improving mental health understanding

This is an entry-level qualification designed for beginners with no prior mental health training required. Learners only need basic communication and literacy skills.

• Minimum age of 16 years

• Basic literacy and communication skills

The qualification is assessed through structured internal and/or external methods designed to evaluate knowledge understanding across all mandatory units.

• Multiple-choice question (MCQ) assessments

• Short written or structured knowledge tasks

• Scenario-based knowledge assessments

• Tutor-led internal assessment activities

This qualification supports progression into higher-level mental health, wellbeing, and health and social care studies, as well as related professional pathways.

• ICTQual Level 3 Award in Mental Health First Aid

• ICTQual Level 3 qualifications in Health and Social Care

• Workplace wellbeing and resilience training programmes

• Entry-level roles in care, support, or community services